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- Tasks: Respond to security incidents and conduct proactive threat hunting in client environments.
- Company: Join Phoenix, a leading IT solution provider focused on digital transformation.
- Benefits: Enjoy remote work, skill development, and a supportive culture.
- Why this job: Make a real impact in cybersecurity while growing your skills in a dynamic environment.
- Qualifications: Experience with SIEM tools and a background in infrastructure and network security.
- Other info: Flexible shift patterns with a strong emphasis on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview of the role
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are seeking a SOC Analyst to work within our Security Operation Centre (SOC) environment as a first line responder to incidents triggered by security toolsets. This is a shift‑based role which includes nights and weekends.
What will you be doing?
- Technical Support: you will respond to technical support inquiries and manage individual ticket queues within the SOC, ensuring SLA’s are met and severity and status changes are appropriate.
- Threats: you will execute proactive threat hunting in client environments and assist in the development of Threat Intelligence within the business.
- Documentation / Analysis: you will regularly provide in-depth analysis of security incidents as they occur as well as assisting other analysts with the creation of new use cases, reporting, dashboard and automation capabilities. You will ensure you document all triggered incidents and metrics to provide to SOC management for further analysis.
Why you should apply?
At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here.
What are we looking for?
The right person for this role must have an infrastructure and network background and necessary security qualifications to respond and assist in the remediation of security incidents. It's likely that you are already working in another MSP rather than for an end client.
Key Skills
- Experience with SIEM tools preferably Microsoft Sentinel
- Experience & qualifications in Microsoft Azure
- Experience working with an ITSM
- Excellent oral and written communication skills
- Flexibility to work shift patterns
Practical stuff
Where is the role based? This role can be fully remote apart from an initial onboarding week on‑site in Pocklington.
What are the shift patterns? Our analysts operate a 7‑7 shift on a 4 on / 4 off basis with 2 days and 2 nights.
What about security clearance? You will need to have lived in the UK continuously for at least 5 years and have no criminal record to achieve the clearance you need for this role.
What are the benefits? You can read about the benefits on offer here.
Have you made it this far?
If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though - research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger - and the stronger our team, the more successful we will be.
SOC Analyst (Shift Based) in London employer: Phoenix Software
Contact Detail:
Phoenix Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Analyst (Shift Based) in London
✨Tip Number 1
Network like a pro! Reach out to current SOC Analysts or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your hands dirty with practical experience. If you haven’t already, try setting up a home lab to play around with SIEM tools like Microsoft Sentinel. The more familiar you are with the tools mentioned in the job description, the better you'll stand out during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common SOC scenarios and how you would respond to incidents. Practising your responses will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace SOC Analyst (Shift Based) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SOC Analyst role. Highlight your experience with SIEM tools, Microsoft Azure, and any relevant security qualifications. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity and how your skills can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts logically. We want to see how you articulate your ideas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Phoenix Software
✨Know Your Tools
Familiarise yourself with the SIEM tools mentioned in the job description, especially Microsoft Sentinel. Be ready to discuss your experience with these tools and how you've used them in past roles. This shows you’re not just a fit for the role but also genuinely interested in the technology.
✨Showcase Your Incident Response Skills
Prepare examples of how you've responded to security incidents in the past. Highlight your problem-solving skills and ability to work under pressure, especially since this role involves being a first line responder. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand the Shift Dynamics
Since this is a shift-based role, be prepared to discuss your flexibility and willingness to work nights and weekends. It’s important to convey that you understand the demands of the role and are ready to commit to the shift patterns.
✨Communicate Clearly
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to explain complex security concepts, so being able to simplify your explanations will set you apart.
