HR Advisor

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. Due to continued growth, we are hiring a new Senior HR Advisor who will provide high-quality, commercially focussed HR support across the organisation.

Responsibilities

• Act as the lead advisor on complex employee relations matters, ensuring fair, timely, and legally compliant outcomes.
• Provide expert, commercially focused HR advice to managers across the full employee lifecycle.
• Lead the development, review, and implementation of HR policies, ensuring alignment with legislation and best practice.
• Coach, challenge, and upskill managers through guidance, training sessions, and ER support.
• Represent HR in investigations, hearings, and formal meetings, producing clear, high-quality documentation.
• Support and contribute to wider HR initiatives, including engagement, change, restructures, and organisational development.
• Partner with the wider People team to deliver consistent, high-quality HR operations and a positive workplace culture.

Benefits

You can read about the benefits on offer.

Important BPSS Check

As part of our recruitment process, due to the nature of the work we do, all employees are required to undertake a check. The BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check.

If you're still reading, we think there's a strong chance you might be our kind of person. Research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger – and the stronger our team, the more successful we will be.

Key Skills & Experience

• CIPD Level 5 qualified, with willingness to work towards CIPD Level 7.
• Proven experience in a Senior HR Advisor or equivalent role, with significant exposure to complex ER casework.
• Demonstrated ability to independently manage high-risk, sensitive, and complex employee relations matters.
• Strong, up-to-date knowledge of UK employment law and HR best practice.
• Confident influencer with the ability to partner effectively with senior stakeholders in a fast-paced, commercial environment.
• Excellent written and verbal communication skills, with strong attention to detail in investigations and documentation.
• Highly organised, resilient, and solutions-focused, with the ability to manage competing priorities effectively.
• Experience working in the IT industry would be a big bonus!

At Phoenix, our philosophy is simple – we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do.