Cloud Endpoint Technical Consultant in London

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a new Technical Consultant to join our Cloud Endpoint practice that’s shaping the future of modern endpoint management for our customers.

What will you be doing?

• Lead the delivery of projects in Microsoft Intune, Microsoft Configuration Manager and Windows 365.
• Contribute to scoping and design workshops to uncover customer requirements and recommend tailored, future-ready endpoint solutions.
• Write comprehensive customer-facing documentation including High-Level Designs, Low-Level Designs and Statement of Works.
• Collaborate closely with project managers to ensure successful delivery against project milestones, timelines, and quality standards.
• Troubleshoot and resolve complex endpoint management issues, ensuring minimal disruption to customer environments.

Why you should apply

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint.

What are we looking for?

The right person for this role will already have proven experience in a similar role within a consultancy environment. You’ll be part of a high-trust, collaborative environment where your contribution is recognised, your ideas are actively sought out, and your expertise has tangible influence.

Key Skills:

• At least 5 years’ experience in an End User Computing or Modern Workplace role.
• Proven experience designing and implementing Microsoft Intune and Configuration Manager in complex environments.
• Strong understanding of client management, collections, application packaging and deployment, software updates, and compliance settings in Configuration Manager.
• Strong understanding in Operating System Deployment (OSD) and Windows Autopilot.
• Strong understanding of Windows 10/11 configuration management.
• Strong understanding of Microsoft Entra and Microsoft 365 security.
• Strong understanding of cloud and hybrid identity.

Practical stuff

This role can be remote in the UK with visits to our Pocklington office 2-3 times per year.

How many interviews?

Following a screen with the Recruitment Team you can expect a two-stage interview process.

What are the benefits?

You can read about the benefits on offer.

Important BPSS Check

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check.

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.