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For Companies At a Glance
- Tasks: Lead a dynamic team in a busy workshop, ensuring high standards and productivity.
- Company: Join a well-established commercial vehicle operation with a supportive leadership team.
- Benefits: Enjoy 31 days holiday, a pension scheme, and life assurance in a secure role.
- Why this job: Make a real impact by driving performance and leading a skilled technician team.
- Qualifications: Experience in managing HGV or PSV workshops and strong leadership skills required.
- Other info: Work in a fast-paced environment with opportunities for continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Phoenix Solutions and Consulting are supporting a well established commercial vehicle operation in Witham who are looking to appoint an experienced Workshop Shift Manager to join their depot leadership team.
This is a senior, hands on management role, suited to someone with strong HGV or PSV workshop experience who enjoys leading people, driving performance and maintaining high standards across a busy commercial vehicle workshop. You will be supported by a Shift Supervisor and an established technician team.
The role
You will take responsibility for the day to day performance of a workshop shift, ensuring productivity, quality and customer service targets are consistently met.
Key responsibilities include:
- Managing and motivating a shift of workshop technicians
- Issuing work based on technician skill set and workload
- Ensuring repair and service work is completed to a high standard
- Monitoring productivity, efficiency and workshop performance
- Managing customer expectations and authorising repair work
- Liaising with customers and suppliers and handling queries where required
- Monitoring job cards, paperwork and work in progress targets
- Ensuring health and safety procedures are followed at all times
- Driving continuous improvement within the workshop environment
What we are looking for
- Proven experience managing or running an HGV or PSV workshop
- Strong technical knowledge of heavy vehicles
- Experience leading and managing teams
- Excellent organisational and communication skills
- Confident dealing with customers and suppliers
- Good IT skills and experience using workshop systems
- Able to work well under pressure in a fast paced environment
- A proactive and professional approach
Hours
Alternating shifts
Earlies
Monday to Thursday 5.45am to 2.30pm
Friday 5.45am to 2.45pm
Lates
Monday to Thursday 2.15pm to 11.00pm
Friday 1.00pm to 10.00pm
Alternate Saturday mornings 6.00am to 1.00pm
Benefits
- 31 days holiday including bank holidays rising to 33 with service
- Company contributory pension scheme
- Free life assurance
- Secure, long term role within a well established operation
Shift Manager in Witham employer: Phoenix SC Ltd
Contact Detail:
Phoenix SC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Witham
✨Tip Number 1
Get to know the company inside out! Research Phoenix Solutions and Consulting, their values, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your HGV or PSV workshop experience and how you’ve led teams in the past. Make it personal and relatable – share stories that showcase your skills and achievements.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re engaged and gives you a chance to find out if the role is right for you. Ask about their expectations for the Shift Manager and how they measure success.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Shift Manager in Witham
Some tips for your application 🫡
Understand the Role: Before you dive into your application, make sure you really get what the Shift Manager role is all about. Read through the job description carefully and jot down the key responsibilities and skills required. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Experience: When writing your application, highlight your relevant experience in managing HGV or PSV workshops. Use specific examples to demonstrate how you've led teams, improved performance, and maintained high standards. We want to see how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and overly complex language. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: Once you're happy with your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to the right people quickly. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Phoenix SC Ltd
✨Know Your Workshop Inside Out
Before the interview, brush up on your knowledge of HGV and PSV workshop operations. Be ready to discuss specific examples of how you've managed productivity and quality in previous roles. This will show that you understand the demands of the position and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams. Think of specific instances where you motivated technicians or improved performance. Highlight your ability to manage diverse skill sets and how you’ve successfully handled challenges in a busy workshop environment.
✨Communicate Clearly and Confidently
Since you'll be liaising with customers and suppliers, practice articulating your thoughts clearly. Use examples from your past to demonstrate your communication skills and how you’ve effectively managed customer expectations while maintaining high service standards.
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven continuous improvement in your previous roles. Share specific strategies you implemented to enhance efficiency and safety in the workshop. This shows that you're proactive and committed to maintaining high standards.
