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For Companies At a Glance
- Tasks: Lead a dynamic team in a busy workshop, ensuring high standards and productivity.
- Company: Join a well-established commercial vehicle operation with a strong reputation.
- Benefits: Enjoy 31 days holiday, pension scheme, and life assurance in a secure role.
- Why this job: Make a real impact by driving performance and leading a skilled team.
- Qualifications: Experience in managing HGV or PSV workshops and strong technical knowledge required.
- Other info: Work in a fast-paced environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Phoenix Solutions and Consulting are supporting a well established commercial vehicle operation in Witham who are looking to appoint an experienced Workshop Shift Manager to join their depot leadership team. This is a senior, hands on management role, suited to someone with strong HGV or PSV workshop experience who enjoys leading people, driving performance and maintaining high standards across a busy commercial vehicle workshop. You will be supported by a Shift Supervisor and an established technician team.
The role
You will take responsibility for the day to day performance of a workshop shift, ensuring productivity, quality and customer service targets are consistently met. Key responsibilities include:
- Managing and motivating a shift of workshop technicians
- Issuing work based on technician skill set and workload
- Ensuring repair and service work is completed to a high standard
- Monitoring productivity, efficiency and workshop performance
- Managing customer expectations and authorising repair work
- Liaising with customers and suppliers and handling queries where required
- Monitoring job cards, paperwork and work in progress targets
- Ensuring health and safety procedures are followed at all times
- Driving continuous improvement within the workshop environment
What we are looking for
- Proven experience managing or running an HGV or PSV workshop
- Strong technical knowledge of heavy vehicles
- Experience leading and managing teams
- Excellent organisational and communication skills
- Confident dealing with customers and suppliers
- Good IT skills and experience using workshop systems
- Able to work well under pressure in a fast paced environment
- A proactive and professional approach
Hours
Alternating shifts: Earlies Monday to Thursday 5.45am to 2.30pm, Friday 5.45am to 2.45pm; Lates Monday to Thursday 2.15pm to 11.00pm, Friday 1.00pm to 10.00pm; Alternate Saturday mornings 6.00am to 1.00pm.
Benefits
- 31 days holiday including bank holidays rising to 33 with service
- Company contributory pension scheme
- Free life assurance
- Secure, long term role within a well established operation
Shift Manager in Essex employer: Phoenix SC Ltd
Contact Detail:
Phoenix SC Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend workshops or events, and don’t be shy about letting people know you’re on the hunt for a Shift Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in a busy workshop environment. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve motivated a team or improved performance in a workshop setting. Being able to share these experiences will demonstrate your capability as a Shift Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Manager in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your HGV or PSV workshop experience and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving workshop efficiency or leading a successful team, we want to know how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Phoenix SC Ltd
✨Know Your Workshop Inside Out
Before the interview, brush up on your knowledge of HGV and PSV workshop operations. Be ready to discuss specific examples of how you've managed productivity and quality in previous roles. This will show that you understand the demands of the position and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare to share stories about how you've motivated and led teams in high-pressure environments. Think of specific instances where you improved team performance or resolved conflicts. This will demonstrate your ability to manage a shift effectively and keep morale high.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical aspects of workshop management. Good communication is key in this role, so be prepared to explain how you would liaise with customers and suppliers while managing expectations.
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven continuous improvement in past roles. Share examples of initiatives you've implemented to enhance efficiency or safety in the workshop. This will highlight your proactive approach and commitment to maintaining high standards.
