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For Companies At a Glance
- Tasks: Lead and manage estates and technical services across multiple sites in East Kent.
- Company: Join a dynamic team supporting frontline public services in Thanet, Kent.
- Benefits: Competitive salary, generous leave, pension scheme, and onsite childcare.
- Why this job: Make a real impact on public service delivery while leading a diverse team.
- Qualifications: Significant experience in estates management and relevant degree required.
- Other info: Opportunity for professional growth and collaboration in a multi-site environment.
The predicted salary is between 60000 - 67000 £ per year.
This role is responsible for leading and managing the Estates and Technical Services function across multiple operational sites within the East Kent area. The position supports frontline public services by ensuring that the estate, plant, and equipment operate safely, efficiently, and in full compliance with statutory, mandatory, and technical regulations.
The Estates Department provides essential services including maintenance, cleaning, catering, procurement, logistics, and other facilities functions vital to the delivery of high-quality public services.
About the Role
We are seeking an experienced Head of Estates to lead the Technical Solutions Department, ensuring the effective operation and maintenance of several key sites — based at the Kent and Canterbury and managing two ancillary locations in Folkestone and Dover. This role is critical to maintaining service delivery by managing estate assets, infrastructure, and technical systems safely, efficiently, and in compliance with all relevant standards and regulations. You will lead a multidisciplinary team of managerial, technical, and administrative staff of approximately 30+, ensuring high performance and continuous improvement. The remit includes maintenance, compliance, projects, lifecycle planning, and performance management through KPIs, SLAs, and other key metrics. As the technical lead, you will provide strategic advice, develop and implement solutions, manage budgets, oversee procurement, and maintain strong working relationships with internal and external stakeholders. You will also participate in the on-call rota, attending sites outside normal working hours as required.
Key Responsibilities
- Lead, manage, and develop a team delivering estate and technical services across multiple operational sites.
- Ensure full compliance with statutory, mandatory, and technical regulations, providing assurance to senior leadership and the Board.
- Oversee maintenance, repairs, project delivery, and lifecycle planning for all estate assets.
- Manage KPIs, SLAs, budgets, reporting, procurement, and helpdesk operations.
- Provide expert technical advice and develop solutions that support operational and organisational needs.
- Ensure Health & Safety compliance, effective use of CAFM and BMS systems, and adherence to all relevant regulatory and building standards.
- Drive continuous improvement, operational efficiency, and a culture of excellent customer service within the estates function.
- Participate in the on-call rota to support incidents, emergency planning, and contingency management.
About You
Essential Qualifications & Experience
- Significant experience in a mechanical and electrical estates management environment, preferably within a large or complex organisation, with at least five years in a management role.
- Degree or equivalent in a relevant discipline, supported by specialist knowledge through postgraduate or professional development.
- Membership of a recognised Building Services professional body (e.g. CIBSE, IHEEM, IWFM).
- Authorised Person status in one or more disciplines: electrical systems, medical gases, water systems, ventilation, boilers, or power generation.
- Strong knowledge of health technical standards, building regulations, and project management processes, including asbestos, water management, and COSHH compliance.
- Proven ability to manage budgets, staff performance, and complex technical projects.
- Excellent communication, numeracy, and IT skills (including CAFM, BMS, CAD, and reporting systems).
- Full UK driving licence.
Desirable Skills
- Strong problem-solving ability with sound mechanical and electrical aptitude.
- Ability to collaborate effectively with stakeholders, contractors, and staff in a complex, multi-site environment.
- Customer-focused, professional, and solution-oriented approach.
Benefits
- Salary Range £60,000 to £67,000
- Generous annual leave allowance with the opportunity to buy or sell leave.
- Pension scheme participation.
- Onsite childcare facilities (where available).
- Staff communication and wellbeing platforms.
- Discounted on-site catering.
- Eligibility for a public sector discount card and associated staff benefits.
Head of Estates and Technical Services in Kent employer: Phoenix Resourcing Services
Contact Detail:
Phoenix Resourcing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Estates and Technical Services in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the estates and technical services field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. Understand their values and how they align with your experience. We want you to shine, so practice common interview questions and have your own ready to show your interest!
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, especially any projects that highlight your leadership in estates management. We love seeing tangible results, so be ready to discuss how you’ve improved efficiency or compliance in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that Head of Estates role!
We think you need these skills to ace Head of Estates and Technical Services in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Estates and Technical Services role. Highlight your relevant experience in estates management, compliance, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in managing technical services and leading teams. Let us know why you’re excited about joining StudySmarter!
Showcase Your Qualifications: Don’t forget to mention your qualifications and memberships with professional bodies. This is crucial for us to understand your expertise in mechanical and electrical systems. Make it easy for us to see your credentials at a glance!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Phoenix Resourcing Services
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical estates management. Familiarise yourself with the key regulations and standards mentioned in the job description, like health technical standards and building regulations. This will show that you're not just a good fit but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a multidisciplinary team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed teams, improved performance, or driven continuous improvement. This will help demonstrate your capability to lead effectively.
✨Prepare for Technical Questions
Expect some technical questions related to compliance, project management, and budget management. Brush up on your knowledge of KPIs, SLAs, and how you’ve used them in previous roles. Being able to articulate your experience with these metrics will set you apart from other candidates.
✨Engage with Stakeholders
This role requires strong collaboration with various stakeholders. Be ready to discuss how you've built relationships in the past and how you approach stakeholder engagement. Highlight any successful projects where you worked closely with others to achieve common goals.
