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- Tasks: Lead a dynamic team in delivering top-notch hospitality and soft services.
- Company: Prestigious corporate environment in central London.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Make a real impact in a high-profile role with diverse responsibilities.
- Qualifications: Experience in contract management and strong leadership skills.
- Other info: Join a forward-thinking team focused on excellence and innovation.
The predicted salary is between 56000 - 84000 £ per year.
An exciting opportunity has arisen for an experienced Contract Manager to lead a high-profile soft services and hospitality contract within a prestigious corporate environment in central London. The successful candidate will be responsible for the day-to-day management of service delivery, ensuring exceptional standards across hospitality, cleaning, front-of-house, and associated soft services. This role requires a confident leader who can balance operational excellence with strong client engagement.
Key Responsibilities
- Overall management and performance of a multi-disciplinary soft services and hospitality team
- Ensuring service delivery meets contractual KPIs, SLAs, and client expectations
- Building and maintaining strong, professional relationships with the client on site
- Financial management of the contract, including budgeting, forecasting, and cost control
- Driving continuous improvement, innovation, and service enhancement
- Ensuring compliance with health and safety regulations
Contract Manager – Soft Services/Hospitality Background in England employer: Phoenix Resourcing Services
Contact Detail:
Phoenix Resourcing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager – Soft Services/Hospitality Background in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and soft services sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so think about how your experience aligns with their values and goals. Tailor your answers to show you’re the perfect fit!
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight examples of how you've successfully managed teams and improved service delivery. We need to see that you can balance operational excellence with client engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Contract Manager – Soft Services/Hospitality Background in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing soft services and hospitality contracts, and don’t forget to showcase any relevant achievements that demonstrate your ability to meet KPIs and SLAs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your leadership style and how you’ve successfully engaged clients in the past. Keep it professional but let your personality show!
Showcase Your Financial Acumen: Since financial management is key in this role, make sure to include examples of your budgeting and forecasting experience. We want to see how you’ve controlled costs and driven improvements in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Phoenix Resourcing Services
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Contract Manager in soft services and hospitality. Brush up on key terms like KPIs, SLAs, and financial management. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about what it entails.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you balanced operational excellence with client engagement, as this is crucial for the role.
✨Build Rapport with the Interviewer
Since this role involves maintaining strong relationships with clients, it's important to showcase your interpersonal skills during the interview. Be friendly, engage in small talk, and listen actively. This will help you create a positive impression and demonstrate your ability to connect with others.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions that show your interest in the company and the role. Ask about their approach to continuous improvement and innovation in service delivery, which aligns with the responsibilities of the position.
