The role
The Digital Product Designer reports to the Head of Digital and leads the design of customer-facing digital experiences across the company's web, mobile and low-code platforms. The role sits within the Digital team and works closely with Product Managers, Engineers and business stakeholders throughout the delivery process.
What you would do
- Lead the end-to-end design process across digital products and platforms.
- Conduct user research, usability testing and competitor analysis to inform design decisions.
- Create user journeys, wireframes, prototypes and high-fidelity designs.
- Facilitate workshops, discovery sessions and design thinking activities with cross-functional teams.
- Develop and maintain design systems, style guides and UX standards.
- Champion accessibility, user-centred design and continuous improvement.
- Present design concepts and recommendations to senior stakeholders.
What they are looking for
Essential:
- Experience designing digital products in a complex or regulated environment.
- Strong UX and UI design experience across web and mobile platforms.
- Experience conducting user research, usability testing and design workshops.
- Ability to create user journeys, wireframes, prototypes and design systems.
- Strong stakeholder management and communication skills.
- Experience managing multiple projects and priorities simultaneously.
- A data-driven approach focused on customer outcomes and business impact.
- Experience working within Agile delivery environments.
Desirable:
- Experience with low-code platforms.
- Supplier engagement experience.
- Knowledge of digital performance metrics and KPIs.
- Experience within healthcare, pharmaceutical or other regulated sectors.
Working arrangements
The role is based on-site in Runcorn, Cheshire (Rivington Road, Whitehouse Industrial Estate). Working hours are Monday to Friday, 09:00 to 17:15.
Pay and benefits
The salary is described as competitive. Benefits include 22 days annual leave plus bank holidays (increasing with length of service), a Medicash health cash plan, the iTrent Financial Wellbeing app for flexible pay access, high street discounts, an Employee Assistance Programme and a contributory pension scheme.
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Digital Product Designer in Runcorn employer: Phoenix Medical
Join a leading healthcare distribution company in Runcorn, where we prioritise employee growth and development through continuous training and mentorship. Our collaborative work culture fosters innovation and encourages data-driven decision-making, making it an ideal environment for those looking to make a meaningful impact in the healthcare sector. Enjoy competitive salaries and a supportive atmosphere that values your contributions and career progression.
