At a Glance
- Tasks: Lead operations for hospital outpatient pharmacies, ensuring efficient and patient-focused services.
- Company: Dynamic healthcare organisation committed to improving patient care.
- Benefits: Competitive salary, generous leave, health cash plan, and employee discounts.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in pharmacy or healthcare operations with strong communication skills.
- Other info: Collaborative environment with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Runcorn
Salary: Competitive with excellent benefits package
Hours: Monday to Friday 09.00 - 17.15
We’re looking for a Central Operations Lead to play a key role in how our hospital outpatient pharmacies operate day to day. This role sits at the centre of our organisation, connecting Head Office strategy with the teams delivering care on the ground. Your focus will be on making sure our OPD services run consistently, efficiently and in line with our wider business goals — while always keeping patient care front and centre.
About You
This role would suit someone with experience in pharmacy or healthcare operations who understands the realities of working in a regulated, multi‑site environment. You’ll be confident communicating with a range of stakeholders, comfortable leading change, and naturally focused on finding practical solutions. You’ll bring a collaborative mindset, strong judgement and the ability to balance strategic thinking with day‑to‑day operational needs.
What You’ll Be Doing
- Acting as the link between Head Office and hospital outpatient pharmacy teams
- Turning strategy into clear, practical ways of working that make sense on the ground
- Driving consistent, efficient operating standards across OPD sites
- Supporting branch teams to embed best practice and improve day‑to‑day performance
- Ensuring communications to OPDs are clear, relevant and timely
- Listening to branch feedback and feeding insight back into central planning
- Working with HR, IT and Pharmacy Support to resolve operational challenges
- Contributing to projects that improve service delivery, compliance and patient outcomes
What You’ll Get
- Competitive salary
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
- iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
RPHCS Central Operations Lead in Runcorn employer: PHOENIX Medical Supplies
Contact Detail:
PHOENIX Medical Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RPHCS Central Operations Lead in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and pharmacy sectors, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how they connect with patient care and operational efficiency. This will help you showcase your knowledge and passion during the interview.
✨Tip Number 3
Practice your communication skills! As a Central Operations Lead, you'll need to convey ideas clearly to various stakeholders. Mock interviews with friends can help you refine your approach and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace RPHCS Central Operations Lead in Runcorn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Central Operations Lead role. Highlight your experience in pharmacy or healthcare operations, and show how your skills align with our goals at StudySmarter.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your communication prowess. Use examples from your past experiences where you effectively communicated strategies or changes to teams.
Emphasise Problem-Solving Abilities: We love candidates who can think on their feet! Share specific instances where you’ve tackled operational challenges or improved processes. This will show us you’re ready to drive efficiency in our OPD services.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at PHOENIX Medical Supplies
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy and healthcare operations. Understand the specific challenges faced in a regulated, multi-site environment. This will help you demonstrate your expertise and show that you’re ready to tackle the role head-on.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Think about how you can convey complex ideas simply, especially when discussing strategies and operational standards.
✨Show Your Collaborative Spirit
Be prepared to discuss examples of how you've worked collaboratively in the past. Highlight your ability to lead change and find practical solutions while keeping patient care at the forefront. This will show that you can connect Head Office strategy with ground-level operations.
✨Feedback is Key
Demonstrate your willingness to listen and adapt by sharing experiences where you’ve taken feedback from teams and used it to improve processes. This shows that you value input from others and are committed to continuous improvement in service delivery.