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- Tasks: Lead on complex employee relations cases and support dispute resolution processes.
- Company: Join Phoenix Medical Supplies, a dynamic organisation with over 5,500 colleagues.
- Benefits: Enjoy 22 days annual leave, healthcare support, and flexible pay access.
- Why this job: Make a real impact by shaping employee relations in a fast-paced environment.
- Qualifications: Experience in employee relations and a solid understanding of UK employment law.
- Other info: Hybrid working options available after onboarding for better work-life balance.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a confident and experienced Employee Relations Specialist to join our HR team, supporting a workforce of over 5,500 colleagues. This role is ideal for someone who enjoys navigating complex employee matters, working at pace, and influencing fair, pragmatic outcomes across a large and varied organisation.
Key responsibilities:
- Lead on complex and sensitive employee relations cases, offering expert guidance to managers and stakeholders.
- Oversee a busy caseload covering disciplinary, grievance, performance, and absence matters.
- Support dispute resolution processes including early conciliation and mediation, and assist with tribunal preparation.
- Develop line manager capability through coaching, advice, and practical support.
- Partner with senior HR colleagues and business leaders to shape and improve ER approaches.
- Review and enhance policies and processes to ensure they remain effective and compliant.
- Provide on-site support and deliver training across UK locations where required.
About you:
- Strong background in employee relations within a fast-paced, high-volume environment (retail or distribution experience advantageous).
- Solid understanding of UK employment legislation and its practical application.
- CIPD Level 5 (or equivalent experience).
- Demonstrated experience handling conciliation processes and preparing for employment tribunals.
- Skilled communicator with the ability to influence and build credibility at all levels.
- Professional, discreet, and confident managing sensitive situations.
- Comfortable using HR systems and Microsoft Office (experience with iTrent beneficial).
What’s in it for you:
- 22 days annual leave (plus bank holidays), increasing with service.
- Medcash plan to help with everyday healthcare costs.
- Financial wellbeing support via flexible pay access tools.
- Retail discounts and employee offers.
- Employee Assistance Programme for additional support.
- Contributory pension scheme.
- Hybrid working options following onboarding (typically 4 days on-site, 1 day remote).
Employee Relations Specialist - FTC in Runcorn employer: PHOENIX Medical Supplies
Contact Detail:
PHOENIX Medical Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist - FTC in Runcorn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Phoenix Medical Supplies on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how you’d handle specific scenarios they might throw at you. We want you to shine and show off that expertise!
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, bring examples of past cases you've handled. This will demonstrate your experience and problem-solving abilities, making you stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit!
We think you need these skills to ace Employee Relations Specialist - FTC in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your experience in handling complex employee matters and any relevant qualifications, like your CIPD Level 5. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can contribute to our HR team. Be sure to mention specific experiences that demonstrate your skills in dispute resolution and policy enhancement.
Showcase Your Communication Skills: As a skilled communicator, it's important to showcase this in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've influenced outcomes in previous roles. We love seeing candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at PHOENIX Medical Supplies
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of UK employment legislation and employee relations best practices. Be ready to discuss how you've navigated complex cases in the past, as this role requires a solid understanding of these areas.
✨Showcase Your Communication Skills
As a skilled communicator, you'll need to demonstrate your ability to influence and build credibility. Prepare examples of how you've effectively communicated with managers and stakeholders in sensitive situations, highlighting your professional and discreet approach.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in real-life employee relations situations. Think about past experiences where you've successfully resolved disputes or handled grievances, and be prepared to walk the interviewer through your thought process.
✨Highlight Your Coaching Experience
Since part of the role involves developing line manager capability, be sure to share any experience you have in coaching or training others. Discuss specific instances where you've provided practical support and advice to managers, showcasing your ability to enhance their skills.