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- Tasks: Support quality assurance and governance to enhance patient safety and service excellence.
- Company: Rowlands Pharmacy, dedicated to improving health and wellbeing.
- Benefits: Competitive salary, generous leave, health cash plan, and employee discounts.
- Why this job: Make a real impact on patient safety while developing your skills in a supportive environment.
- Qualifications: Qualified Dispensing Assistant with strong IT skills and attention to detail.
- Other info: Join a dynamic team with opportunities for career growth and professional development.
The predicted salary is between 22800 - 34200 £ per year.
At Rowlands Pharmacy, our purpose is to improve patient health and wellbeing by delivering safe, high-quality pharmacy services. We are looking for a Quality Assurance Assistant to join our Centralised Dispensing Facility and support quality, governance and continuous improvement across our DSP and MediPAC operations. This role is ideal for someone who enjoys working with detail, data and processes, and wants to make a real contribution to patient safety and service excellence.
Responsibilities
- Working with the Lead QA Pharmacist and Superintendents' team to help ensure high standards of quality assurance and compliance across the facility.
- Supporting quality assurance and governance activities across DSP and MediPAC.
- Ensuring compliance with GPhC standards, company SOPs and information governance requirements.
- Assisting with patient safety incident investigations and implementing process improvements.
- Producing and reviewing quality and performance data to identify trends and reduce errors.
- Maintaining product data, including barcode integrity, updates and restrictions.
- Supporting branches and internal teams with quality-related queries.
- Working with technical teams to resolve production issues and improve efficiency.
- You may also be involved in software testing, system upgrades and wider quality improvement projects.
You will be a Qualified Dispensing Assistant (NVQ Level 2 or above) with a good understanding of pharmacy processes and professional standards. You'll be organised, detail-focused and confident communicating with colleagues at all levels.
Qualifications
- Experience in an off-site or centralised dispensing environment (ideally).
- Strong IT skills, particularly Excel and working with data.
- Experience creating or reviewing SOPs or supporting staff training.
Salary and Benefits
- £28,500 per annum.
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service.
- Medicash - a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions).
- iTrent Financial Wellbeing - an app to help manage and access your pay flexibly.
- High street discounts and offers.
- Employee Assistance Programme (EAP).
- Contributory Pension Scheme.
Quality Assurance Assistant employer: PHOENIX Medical Supplies
Contact Detail:
PHOENIX Medical Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the pharmacy field, especially those who work at Rowlands Pharmacy. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Quality Assurance Assistant.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of GPhC standards and quality assurance processes. We want you to show off your detail-oriented skills and how you can contribute to patient safety and service excellence during the chat!
✨Tip Number 3
Don’t forget to showcase your IT skills, especially with Excel! Bring examples of how you've used data to improve processes or reduce errors in past roles. This will help us see how you can hit the ground running in our Centralised Dispensing Facility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a real impact in quality assurance and governance.
We think you need these skills to ace Quality Assurance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Assistant role. Highlight your experience with quality assurance, compliance, and any relevant pharmacy processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient safety and service excellence. Share specific examples of how you've contributed to quality improvement in previous roles.
Show Off Your Attention to Detail: Since this role is all about detail and data, make sure your application reflects that. Double-check for typos and formatting issues. A polished application shows us you care about quality right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PHOENIX Medical Supplies
✨Know Your Quality Standards
Familiarise yourself with the GPhC standards and company SOPs before the interview. Being able to discuss these in detail will show your commitment to quality assurance and patient safety, which is crucial for the role.
✨Showcase Your Detail Orientation
Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s identifying trends in data or ensuring compliance, demonstrating this skill will resonate well with the interviewers.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role involves communicating with colleagues at all levels, being able to express your ideas effectively will be key to showcasing your fit for the team.
✨Prepare for Scenario Questions
Think about potential scenarios related to patient safety incidents or process improvements. Be ready to discuss how you would approach these situations, as this will highlight your problem-solving skills and proactive mindset.
