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- Tasks: Manage payments and resolve queries for key account customers and suppliers.
- Company: Join a forward-thinking company focused on innovation and continuous improvement.
- Benefits: Enjoy a competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and customer focus.
- Qualifications: 5+ years of credit control experience and advanced Excel skills required.
- Other info: Fixed-term contract with a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Contract - Fixed Term Contract - Up to 12 months
Location: Head Office
Salary: Competitive salary and excellent benefit package
Hours: Monday to Friday 09.00 - 17.15
Role Purpose: As a Key Account Credit Controller, you will be responsible for the collection and allocation of payments in a timely manner. You will play a crucial role in maintaining healthy cash flow and ensuring prompt payment and query resolution with our key account customers and suppliers.
Key Responsibilities:
- Customer & Supplier Engagement: Proactively contact key account customers and suppliers to ensure prompt payment and resolve any queries.
- Reporting: Create bespoke reports tailored to key accounts.
- Query Resolution: Handle customer queries and liaise with customer services for efficient resolution.
- Account Reviews: Meet with key account customers weekly to review account status.
- Supplier Meetings: Attend monthly meetings with DTP/DTH suppliers.
- Debt Collection: Collect outstanding monies promptly to prevent bad debt.
- Receipt Allocation: Allocate all receipts in a timely manner.
- Risk Management: Work with the risk team to manage overdue debts.
- Innovation: Develop and implement new ideas to improve processes and plan workloads effectively.
Skills and Qualifications:
Essential: Specific credit controller knowledge from a professional qualification (CICM) or at least 5 years of credit control experience. Experience in dealing with specific customer requirements, including ad hoc and bespoke reports. Advanced Excel skills. Strong communication skills for working with internal and external teams.
Desirable: CICM qualification.
Key Behaviours: Demonstrate the Phoenix BASE behaviours relevant to the role, including proactive problem-solving, effective communication, and a customer-focused approach.
Why Join Us?
- Innovative Environment: Be part of a forward-thinking company that values new ideas and continuous improvement.
- Professional Growth: Opportunities for professional development and career progression.
- Collaborative Culture: Work with a supportive and dynamic team dedicated to achieving excellence.
Salary: Competitive salary and excellent benefit package
Key Account Credit Controller Hospitals, Runcorn employer: PHOENIX Medical Supplies
Contact Detail:
PHOENIX Medical Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Credit Controller Hospitals, Runcorn
✨Tip Number 1
Familiarise yourself with the specific credit control processes and tools used in the healthcare sector. Understanding the nuances of working with hospitals and suppliers will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the credit control field, especially those who have experience in the healthcare industry. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your experience with bespoke reporting and advanced Excel skills. Be ready to provide examples of how you've used these skills to improve processes or resolve customer queries in previous roles.
✨Tip Number 4
Showcase your proactive problem-solving abilities during the interview. Think of specific instances where you've successfully managed overdue debts or improved cash flow, as this aligns perfectly with the role's responsibilities.
We think you need these skills to ace Key Account Credit Controller Hospitals, Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control, particularly any specific achievements or responsibilities that align with the job description. Use keywords from the job posting to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with customer engagement, debt collection, and reporting, and explain how these skills will benefit the company.
Highlight Relevant Skills: In your application, emphasise your advanced Excel skills and strong communication abilities. Provide examples of how you've used these skills in previous roles to resolve queries or improve processes.
Showcase Problem-Solving Abilities: Demonstrate your proactive problem-solving skills by including specific examples of challenges you've faced in credit control and how you successfully resolved them. This will show your potential employer that you can handle the demands of the role.
How to prepare for a job interview at PHOENIX Medical Supplies
✨Showcase Your Credit Control Experience
Make sure to highlight your specific credit control knowledge and experience during the interview. Be prepared to discuss your previous roles, particularly any relevant achievements or challenges you've faced in managing accounts and collections.
✨Demonstrate Advanced Excel Skills
Since advanced Excel skills are essential for this role, be ready to discuss how you've used Excel in your past positions. You might even want to prepare examples of reports you've created or data analyses you've conducted to showcase your proficiency.
✨Prepare for Customer Engagement Scenarios
Think about how you would handle various customer engagement scenarios, especially regarding payment collection and query resolution. Practising responses to potential questions can help you demonstrate your proactive problem-solving abilities.
✨Emphasise Your Communication Skills
Strong communication is key in this role, so be sure to provide examples of how you've effectively communicated with both internal teams and external customers. Highlight any experiences where your communication skills led to successful outcomes.
