At a Glance
- Tasks: Lead a dynamic team, drive performance, and ensure compliance in a fast-paced environment.
- Company: Join a leading company at Norwich Depot with a focus on quality and service.
- Benefits: Enjoy 25 days annual leave, health cash programme, discounts, and a contributory pension scheme.
- Other info: Opportunities for accredited training and career growth await you!
- Why this job: Make a real impact by managing teams and driving process improvements.
- Qualifications: Strong leadership skills and experience in regulated industries preferred.
The predicted salary is between 42000 - 44000 £ per year.
Norwich Depot - Pinetrees Business Park, Pinetrees Road, Norwich, Norfolk, NR7 9BB
Salary: £42,000 - £44,000 | Closing date: 30/07/2026 | Contract type: Employee - Permanent, 37.5 hours per week, working Monday to Friday
We’re looking for an experienced Operations Manager to join our team based at Norwich. In this role, you’ll oversee large teams, drive performance to meet and exceed KPIs, and ensure compliance with regulatory requirements. Your ability to communicate effectively, manage workloads, and lead initiatives will be key to maintaining the highest standards of service and quality. This is a fantastic opportunity to significantly impact a fast-paced, results-driven environment.
The heart of the role:
- Manage a diverse team of colleagues and influence stakeholders to achieve service and performance targets while maintaining high-quality standards.
- Ensure full compliance with all relevant regulatory and legal requirements.
- Lead and manage depot initiatives, driving process improvements to meet financial and operational objectives.
- Facilitate effective communication across teams and departments, fostering involvement and commitment within the depot.
- Build and maintain strong interfaces with the broader Warehouse Team, PHOENIX supply chain, and commercial functions to support vision and value initiatives.
What makes you tick:
- Strong written and verbal communication skills.
- Proven ability to lead and manage large teams effectively.
- Skilled in workload management to meet and exceed targets and KPIs.
- Experience in Lean Methodology/Six Sigma environments (preferred).
- Familiarity with working in highly regulated industries (advantageous).
- Capability to align team performance with business objectives and budgets.
Our benefits:
- 25 days (pro rata) paid annual leave plus bank holidays, rising with length of service.
- Medicash – a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions.
- iTrent Financial Wellbeing – a financial wellbeing application which allows for flexible control of your finances.
- Access to High Street discounts.
- Employee Assistance Programme.
- Contributory Pension Scheme.
- Accredited Training Programmes available (Education paid for by the company via the Apprenticeship Scheme).
We reserve the right to close this vacancy early if sufficient applications are received.
Operations Manager in Norwich employer: PHOENIX Medical Supplies Ltd.
Join our dynamic team at the Norwich Depot, where we prioritise a supportive work culture and employee growth. With competitive salaries, generous annual leave, and access to accredited training programmes, we empower our Operations Managers to excel in their roles while enjoying a healthy work-life balance. Our commitment to compliance and performance excellence ensures that you will make a meaningful impact in a fast-paced environment, all while benefiting from a range of employee perks and a collaborative atmosphere.
Contact Details:
PHOENIX Medical Supplies Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Norwich
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at PHOENIX Medical Supplies Ltd.!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at PHOENIX Medical Supplies Ltd.!
We think you need these skills to ace Operations Manager in Norwich
Some tips for your application 🫡
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How to prepare for a job interview at PHOENIX Medical Supplies Ltd.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at PHOENIX Medical Supplies Ltd.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
