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- Tasks: Be the friendly face of our reception, managing calls and welcoming visitors.
- Company: Join Phoenix Group, dedicated to delivering health and excellence every day.
- Benefits: Enjoy a competitive salary and a supportive work environment with training opportunities.
- Why this job: Gain valuable experience in a dynamic role while making a positive impact on customer service.
- Qualifications: Must be proficient in MS Office, with strong communication and teamwork skills.
- Other info: This is a maternity cover position for 6-9 months, Monday to Friday.
The predicted salary is between 19219 - 28829 £ per year.
Wakefield Depot – 3 Newmarket Lane, Stanley, WF3 4BY
Ref 44641 County West Yorkshire Branch name Wakefield Depot – 3 Newmarket Lane, Stanley, WF3 4BY Salary Competitive Closing date 31/07/2025 Contract type Secondment Description
Front of HouseReceptionist
Duration – 6 /9 Months
Working hours – Monday to Friday 0800 – 1600
Salary – £24024.00 per annum
About Us: At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We deliver health, every day, all day.
About The Opportunity: We now have an exciting opportunity for a Front of House Facilitator on our reception desk.
Responsible for Front of House, meeting room services, post room and other support services, and providing a first class service for customers, general administration, and switchboard support for calls covering the PHOENIX UK Group.
Key Responsibilities:
Answering, screening and directing telephone calls
Greeting visitors entering the building and directing appropriately
Ensuring knowledge of visitors movement in and out of organisation
Participate in fire marshal and alarm training and testing
Tidying and maintaining the reception area
Ensuring post is received and distributed and outgoing mail is sent out
Arranging transport as applicable
Ensuring meeting rooms are set up correctly with the requested equipment and amenities, including audio visual requirements, food and beverage requests, conference room set-ups, signage, distribution of material etc.
Providing training to employees on the use of equipment as necessary.
Supporting the compliance and data protection teams with any administrative task including monitoring and responding to the compliance email
Essential Skills/Experience:
Competent user of all MS Office Applications
Good numeracy and literacy skills
Excellent verbal and written communication skills
Team working skills
Excellent telephone manner
Friendly & helpful
Confident and able to develop effective working relationships
Able to work with limited supervision but seek advice when appropriate
A willingness to develop and respond positively to change
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Receptionist - Maternity cover employer: PHOENIX Medical Supplies Ltd.
Contact Detail:
PHOENIX Medical Supplies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Maternity cover
✨Tip Number 1
Familiarise yourself with the company culture and values of Phoenix Group. Understanding their commitment to customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your telephone skills, as you'll need to demonstrate an excellent telephone manner. Consider role-playing scenarios where you answer calls and direct inquiries to show your confidence and communication abilities.
✨Tip Number 3
Brush up on your MS Office skills, particularly in applications like Word and Excel. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in managing front-of-house operations or similar roles. Think of specific examples where you've successfully handled visitor interactions or administrative tasks to highlight your relevant experience.
We think you need these skills to ace Receptionist - Maternity cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist. Emphasise your communication skills, customer service experience, and proficiency in MS Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Phoenix Group that resonate with you and explain how your background makes you a great fit for their team.
Highlight Relevant Experience: In your application, focus on any previous roles that involved front-of-house duties or customer interaction. Provide examples of how you successfully managed similar tasks, such as handling phone calls or greeting visitors.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at PHOENIX Medical Supplies Ltd.
✨Research the Company
Before your interview, take some time to learn about Phoenix Group. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a receptionist, excellent verbal and written communication skills are crucial. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable.
✨Showcase Your Organisational Skills
The role involves managing multiple tasks, from greeting visitors to handling post. Be prepared to discuss your organisational skills and provide examples of how you've successfully managed similar responsibilities in the past.
✨Demonstrate a Friendly Attitude
A friendly and helpful demeanour is essential for a front-of-house role. During the interview, make sure to smile, maintain eye contact, and engage positively with your interviewer to convey your approachable nature.
