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- Tasks: Provide expert advice on employee relations and manage high-volume casework.
- Company: Join a diverse organisation with over 5,500 colleagues in a fast-paced environment.
- Benefits: Competitive salary, health cash plan, flexible working, and generous leave.
- Why this job: Make a real impact by driving fair and compliant employee relations outcomes.
- Qualifications: Extensive ER experience, knowledge of UK employment law, and strong communication skills.
- Other info: Opportunities for professional growth and development in a supportive team.
The predicted salary is between 36000 - 54000 £ per year.
Location: Runcorn, UK
Salary: Up to £45,000 dependant on experience
Hours: Monday to Friday – We’re looking for an experienced Senior Employee Relations Advisor to deliver a high-quality, risk-aware, and solutions-focused ER service across our diverse organisation of 5,500+ colleagues. This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and is passionate about driving fair, consistent, and legally compliant outcomes.
What you’ll do:
- Act as a senior point of contact for complex ER matters, providing expert advice and guidance.
- Manage high-volume ER casework including disciplinary, grievance, performance, and absence management.
- Handle ACAS conciliation, mediation, and prepare case bundles for Employment Tribunals.
- Coach and mentor managers and junior ER colleagues to build capability and confidence.
- Collaborate with HR Business Partners and senior leaders to influence ER strategy and embed best practice.
- Contribute to policy development and continuous improvement initiatives.
- Travel across our UK sites as needed to support complex cases and deliver training.
What we’re looking for:
- Extensive experience as a Senior ER Advisor or Specialist in a high-volume environment (Retail or Distribution preferred).
- Excellent knowledge of UK employment law and ER best practice.
- CIPD Level 5 or equivalent experience.
- Proven experience with ACAS conciliation, mediation, and Employment Tribunal preparation.
- Strong communication, influencing, and stakeholder management skills.
- High integrity, professionalism, and ability to handle sensitive information.
- Proficiency in Microsoft Office and HRIS systems (iTrent experience is a plus).
What we offer:
- Up to £45,000 dependant on experience
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (eyecare, prescriptions)
- iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
- Opportunity to work flexibly after onboarding (typically 4 days office/site-based, 1 day from home).
Senior Employee Relations Advisor in Saint Helens employer: PHOENIX Medical Supplies Limited
Contact Detail:
PHOENIX Medical Supplies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Advisor in Saint Helens
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and Employee Relations field. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Think about how your experience aligns with their needs, especially in handling complex ER matters. We want you to shine when discussing your expertise!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific cases where you’ve successfully managed ER issues or influenced strategy. This will demonstrate your capability and confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Senior Employee Relations Advisor in Saint Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Employee Relations Advisor role. Highlight your experience in handling complex ER matters and any relevant qualifications, like your CIPD Level 5. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can contribute to our diverse organisation. Be sure to mention specific experiences that demonstrate your expertise in high-volume environments.
Showcase Your Skills: Don’t forget to highlight your communication and influencing skills in your application. We value strong stakeholder management, so share examples of how you've successfully coached managers or handled sensitive situations in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PHOENIX Medical Supplies Limited
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK employment law and best practices in employee relations. Be ready to discuss specific cases you've handled, especially those involving ACAS conciliation or Employment Tribunal preparation.
✨Showcase Your Coaching Skills
Since the role involves mentoring managers and junior colleagues, think of examples where you've successfully coached others. Highlight how you built their confidence and capability in handling complex ER matters.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in high-volume environments. Prepare to discuss how you would approach disciplinary or grievance cases, ensuring you demonstrate a fair and legally compliant process.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've influenced ER strategy and collaborated with senior leaders in previous roles.
