Description
Job Title: Senior Employee Relations Advisor
Location: Runcorn, UK
Salary: Up to £45,000 dependant on experience
Hours: Monday to Friday –
We’re looking for an experienced Senior Employee Relations Advisor to deliver a high-quality, risk-aware, and solutions-focused ER service across our diverse organisation of 5,500+ colleagues. This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume environment and is passionate about driving fair, consistent, and legally compliant outcomes.
What you’ll do
Act as a senior point of contact for complex ER matters, providing expert advice and guidance.
Manage high-volume ER casework including disciplinary, grievance, performance, and absence management.
Handle ACAS conciliation, mediation, and prepare case bundles for Employment Tribunals.
Coach and mentor managers and junior ER colleagues to build capability and confidence.
Collaborate with HR Business Partners and senior leaders to influence ER strategy and embed best practice.
Contribute to policy development and continuous improvement initiatives.
Travel across our UK sites as needed to support complex cases and deliver training.
What we’re looking for
Extensive experience as a Senior ER Advisor or Specialist in a high-volume environment (Retail or Distribution preferred).
Excellent knowledge of UK employment law and ER best practice.
CIPD Level 5 or equivalent experience.
Proven experience with ACAS conciliation, mediation, and Employment Tribunal preparation.
Strong communication, influencing, and stakeholder management skills.
High integrity, professionalism, and ability to handle sensitive information.
Proficiency in Microsoft Office and HRIS systems (iTrent experience is a plus).
What we offer
Up to £45,000 dependant on experience
22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs ( eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Opportunity to work flexibly after onboarding (typically 4 days office/site-based, 1 day from home).
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