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For Companies At a Glance
- Tasks: Lead a dynamic HR team to deliver top-notch service and streamline HR operations.
- Company: Join a forward-thinking company that values collaboration and innovation.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in HR while developing your leadership skills.
- Qualifications: Experience in HR management and strong organisational skills are essential.
- Other info: Opportunity for career growth in a fast-paced, customer-focused environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Runcorn
Department: HR
Contract: Full‑time
Are you an experienced HR team leader with the skills and a passion for delivering exceptional service? We’re looking for an HR Administration Team Leader to lead our HR administration team and ensure efficient, accurate, and customer‑focused HR service delivery.
About the Role
As Team Leader, you will oversee day‑to‑day HR administration operations and transactions, lead a small team of HR administrators, and drive great service. You’ll play a key role in ensuring our service levels are met, monitoring KPIs, and collaborating with internal HR colleagues and our customers to deliver a seamless HR administration service.
Key Responsibilities
- Team Leadership & Service Performance: Lead and motivate the HR administration team to deliver high‑quality HR transactional services. Act as the escalation point for complex queries and ensure service excellence.
- HR Administration Operations: Oversee employee lifecycle processes including onboarding, contracts, payroll changes, and leavers. Maintain compliance with company policies and Data Protection requirements.
- KPIs & Reporting: Monitor KPIs, analyse performance data, and implement improvements to meet or exceed targets.
- Collaboration & Stakeholder Engagement: Work closely with HR Business Partners, Payroll, Recruitment, and business managers to align HR support with organisational needs.
- Process Improvement & Projects: Identify inefficiencies and lead initiatives to enhance accuracy, speed, and overall service delivery.
What We’re Looking For
Must Have:
- Proven experience managing or supervising an HR administration or shared services team.
- Strong knowledge of HR systems (preferably iTrent) and Microsoft Office, with proficiency in Excel being essential.
- Excellent organisational, analytical, and communication skills.
- Ability to manage high‑volume HR processes in a fast‑paced environment.
- High attention to detail and ability to maintain confidentiality.
Good to Have:
- CIPD Level 3 or above.
- Experience in coaching and developing team members.
- Familiarity with HR technology and process automation.
- Understanding of employment law and compliance requirements, including Right to Work and DBS.
Behaviours:
- Customer‑focused mindset.
- Efficient and forward‑thinking approach.
- Collaborative and team oriented.
- Committed to creating value and continuous improvement.
HR Team Leader employer: PHOENIX Medical Supplies Limited
Contact Detail:
PHOENIX Medical Supplies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and needs. Remember, it’s all about demonstrating that you’re the right fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership style and how you can drive service excellence in HR administration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Team Leader role. Highlight your experience in managing HR teams and any specific achievements that showcase your leadership skills. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t forget to emphasise your knowledge of HR systems, especially if you have experience with iTrent. Mention your proficiency in Excel and any other relevant tools. We love seeing candidates who are tech-savvy and can handle high-volume processes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional HR service and how your previous experiences align with our needs. Let us know why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at PHOENIX Medical Supplies Limited
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around employee lifecycle processes and compliance. Familiarise yourself with iTrent and any other HR systems mentioned in the job description. This will show that you're not just a leader but also someone who understands the nitty-gritty of HR administration.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved complex queries. Being able to demonstrate your leadership style and how it aligns with their customer-focused mindset will set you apart.
✨Be Data Savvy
Since monitoring KPIs is a key responsibility, come ready to discuss how you've used data to drive improvements in previous roles. Bring specific examples of how you've analysed performance data and implemented changes to meet targets. This will highlight your analytical skills and commitment to continuous improvement.
✨Engage with Stakeholders
Think about how you've collaborated with different departments in the past. Be prepared to share stories about how you’ve worked with HR Business Partners, Payroll, or Recruitment to align HR support with organisational needs. This shows that you’re not just focused on your team but also understand the bigger picture.
