Progress Co-ordinator - Rosewarne Stroke Rehabilitation Unit in Redruth

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust. We pride ourselves in striving to be an employer of choice.

Strategic Themes

• Great Care: Care based on what matters to people. Care provided at home or close to home. Improvement through learning, research and innovation. Prevention and alternatives to hospital.
• Great Organisation: Buildings that support health and wellbeing. Technology enabled care. Care teams are supported by responsive corporate services. Safe, efficient, effective and productive.
• Great People: A place people love to work and feel valued. Living our values with staff (all voices count). Attract, grow and develop talent. Leaders with compassion, who continuously learn and listen.
• Great Partner: Encourage and enable effective partnerships. Joined-up community services. Work with others to maximise workforce opportunities. Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a home office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

An exciting opportunity has arisen at Camborne Redruth Community Hospital for a Progress Co-Ordinator to join the Rosewarne SRU Team. You will play an important role in supporting the clinical staff in facilitating safe and timely discharge from hospital for patients. You will help provide a seamless service for patients which will include cross boundary and collaborative working with the multi-disciplinary team along with colleagues in Adult Social Care and other outside agencies in the community setting. This is an ideal opportunity for an enthusiastic and dynamic individual. You will need to have good interpersonal skills, IT skills and possess excellent communication and organisational skills. We will offer a supportive working environment in which to continue to develop your skills, a structured in-service training programme and appraisal and supervision systems. This is a part-time post to include occasional weekends and bank holiday on a rota basis. Shift split over the week to be discussed at interview and agreed with successful applicant.

Main duties of the job

The Progress Co-ordinator will be based at the Rosewarne SRU based at Camborne Redruth Community Hospital. The inpatient ward has 20 beds. To assist with the efficient day to day running of a busy ward, providing administrative and clerical support to the nursing, therapy and medical staff providing a 7 day service. This post will be required to work some flexible hours to meet the requirements of the post, e.g. evening meetings with carers and participation in the Progress Co-ordinators weekend rota. To ensure that patients needs are addressed, based on the care plan and co-ordinated in the most timely and effective way. To act as a link, liaising with other agencies and departments, to provide efficient and effective communication to expedite progress towards the chosen home environment. Patients are received from Acute Stroke Unit at RCHT and are discharged to a variety of places including home and residential settings.

Working for our organisation

We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed Job Description And Main Responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education, Qualifications And Experience

• Essential Criteria: NVQ 3 Business Administration or equivalent knowledge or experience; Previous administrative experience; Knowledge of Microsoft Office Applications; To have worked independently without direct supervision.
• Desirable criteria: ECDL; Relevant experience within the Health Service; Experience of Human Resources administration would be advantageous.

Personal Qualities

• Essential criteria: Understanding of need for confidentiality.

Skills and Aptitude

• Essential criteria: Excellent verbal and written communication skills; Customer Care; Knowledge of data protection/confidentiality.
• Desirable criteria: Presentation skills; Knowledge of health related systems, e.g. RIO.

Opportunities And Benefits

• Career conversations and individual development plans for succession planning and talent management.
• Protected CPD time for registered staff.
• Access to a dedicated central development fund supporting CPD for all staff.
• Leadership and Management development programmes.
• Coaching and mentoring opportunities.
• A full clinical induction programme for operational skills.
• Access to a care certificate programme for our band 1-4 clinical staff.
• A bespoke and robust preceptorship programme to support newly qualified staff.
• Individual professional development programmes.

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health.
• Free access to individual HARP portfolios to support revalidation for nursing staff.
• Free DBS checks where required.
• Discounts available from retailers, UK hotels and main attractions.
• NHS Pension Scheme.
• Salary sacrifice car scheme.
• Cycle to work scheme.

The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

Note: The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644.