General Services Assistant/Porter in Redruth

Join to apply for the General Services Assistant/Porter role at Phoenix MCT Band 2.

Main area: Hotel Services

Grade: Band 2

Contract: Permanent

Hours: Full time - 37.5 hours per week (Covering 7 day service)

Job ref: 201-25-914

Site: Camborne Redruth Community Hospital

Town: Redruth

Salary: £24,465 Per Annum

Salary period: Yearly

Closing: 28/12/2025 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust. We pride ourselves in striving to be an employer of choice.

Strategic Themes:

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation:

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People:

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner:

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Job Overview: This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We are looking to recruit a new member of the General Services Assistant/Porter team at Camborne Redruth Community Hospital. You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the General Services duties within our busy Community Hospital. This includes collection of waste, delivering stock and supplies to all areas of the hospital, following policies, procedures and legislations and to carry out other duties as required to meet the demands of the service. Previous experience in a similar position is essential. Training and support will be given to the successful applicants.

Please note this is a 7 day week service between 0600 and 2200 hours.

Main duties of the job:

• To provide Hotel Services (with portering duties) to the Community Hospital and any outlying units in accordance with CFT policies and procedures.
• Responsibility for cleanliness of establishment in line with Standards of Quality Control.
• Responsible for receipting goods and checking for/reporting errors.
• Control use of stocks in absence of hotel Services Supervisor/Senior GSA, marking as necessary.
• Accountability for all keys/equipment issued or used in the course of duty.
• Responsibility for reporting breakdowns, security and adhering to CFT policies and procedures.
• To undertake all General Services Assistant duties and maintain a professional and hygienic appearance.
• Awareness of Health and Safety legislation and COSHH.
• Ability to follow instructions and use equipment provided following training.
• To be helpful, courteous and kind to colleagues, staff, patients and the general public alike.
• To be aware of patients' dignity and privacy needs at all times and act appropriately.

Working for our organisation:

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed Job Description And Main Responsibilities:

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person specification:

Education:

• Essential criteria: Good basic level of ability in Maths and English.
• Desirable criteria: NVQ Level 2 equivalent qualification/experience.

Experience:

• Essential criteria: Experience of preparing and serving meals for a range of clients with different dietary requirements.
• Basic IT Skills.

At Cornwall Partnership NHS Foundation Trust:

We Are Proud To Prioritise The Development Of Our People. To Support This, The Following Opportunities Are Available:

• Career conversations and individual development plans for succession planning and talent management.
• Protected CPD time for registered staff.
• Access to a dedicated central development fund supporting CPD for all staff.
• Leadership and Management development programmes.
• Coaching and mentoring opportunities.
• A full clinical induction programme for operational skills.
• Access to a care certificate programme for our band 1-4 clinical staff.
• A bespoke and robust preceptorship programme to support newly qualified staff.
• Individual professional development programmes.

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues' physical and mental health.
• Free access to individual HARP portfolios to support revalidation for nursing staff.
• Free DBS checks where required.
• Discounts available from retailers, UK hotels and main attractions.
• NHS Pension Scheme.
• Salary sacrifice car scheme.
• Cycle to work scheme.
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment. If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses. Any general recruitment queries, please contact our recruitment team on 01208 834644.