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For Companies At a Glance
- Tasks: Manage non-clinical operations and lead admin teams in a supportive healthcare environment.
- Company: Join Cornwall Partnership NHS Foundation Trust, dedicated to improving community health and wellbeing.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact.
- Why this job: Be part of a people-focused organisation that values your contributions and supports personal growth.
- Qualifications: Degree-level education or equivalent experience in business or administration is essential.
- Other info: Interviews are scheduled for Monday, 7th July 2025.
The predicted salary is between 31000 - 38000 £ per year.
Job Summary
To be responsible for the operational management of non – clinical activity within the Central locality. Lead and management responsibility for Admin structures both within hospital and community based teams. To act as Locality lead and Tenants representative for all central Cornwall Foundation Trust occupied sites. Lead for all Health and Safety issues arising from property management. Identify and implement changes which lead to service improvement and development. Deputise for Operations Manager on non clinical issues.
Interviews to be held on Monday 7th July 2025
Main duties of the job
- To be responsible for the operational management of the non-clinical activity within the locality.
- Lead and management responsibility for admin structures, both hospital and community-based team This will include managing the business support function to ensure all administrative and financial functions are streamlined, effective and resilient.
- To act as Locality Lead and Tenant\’s representative for all CFT occupied sites within the locality and
- Lead for all Health and Safety issues arising from property management.
- Identify and implement changes which lead to service improvement and development.
About Us
We\’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you\’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people\’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Details
Date posted
16 June 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£37,338 to £44,962 a year Per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
201-25-470
Job locations
Central Locality – exact base site to be confirmed
Central Locality
PL31 2QN
Job Description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job Description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Experience
Essential
- Advanced keyboard skills
- Significant experience of working within an administrative setting at a senior level
- Experience of managing and developing staff including performance management
- Experience of monitoring a budget
Desirable
- Experience of policy and procedural development
- In depth knowledge of health related systems, eg RIO, PAS, Ulyses
- In depth knowledge of Health and Safety legislation within Healthcare settings
- An understanding of health and social care provision and legislation
- Experience of policy and procedural development
- Healthcare / NHS administration experience
Qualifications
Essential
- Educated to degree level or equivalent experience
- Business or Admin qualification or equivalent experience
Desirable
- Project Management qualification or equivalent experience
- Managing Safely Certificate – IOSHH
Skills
Essential
- Significant experience of working within an administrative setting at a senior level
- Experience of managing and developing staff including performance management
- Experience of monitoring a budget
- Presentation skills
Person Specification
Essential
- Significant experience of working within an administrative setting at a senior level
- Experience of managing and developing staff including performance management
- Experience of monitoring a budget
- Presentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Central Locality – exact base site to be confirmed
Central Locality
PL31 2QN
Employer\’s website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
Central Locality – exact base site to be confirmed
Central Locality
PL31 2QN
Employer\’s website
https://www.cornwallft.nhs.uk/ (Opens in a new tab)
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Business Support Manager employer: Phoenix MCT
Contact Detail:
Phoenix MCT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the specific operational management practices within the NHS, especially in non-clinical settings. Understanding how administrative functions support healthcare delivery will give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of Cornwall Partnership NHS Foundation Trust. They can provide insights into the organisational culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Brush up on your knowledge of Health and Safety legislation relevant to healthcare settings. Being able to discuss this confidently will demonstrate your readiness to take on the responsibilities of the role.
✨Tip Number 4
Prepare examples of how you've successfully managed teams and improved processes in previous roles. Highlighting your leadership skills and ability to implement change will resonate well with the interview panel.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative settings, particularly at a senior level. Emphasise your skills in managing and developing staff, as well as your experience with budget monitoring.
Craft a Strong Cover Letter: In your cover letter, address the specific responsibilities of the Business Support Manager role. Discuss your understanding of health and safety legislation and how you can contribute to service improvement and development.
Showcase Relevant Qualifications: Clearly list your qualifications, especially any business or admin qualifications, and mention any project management certifications. This will demonstrate your preparedness for the role.
Prepare for the Interview: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples that showcase your leadership skills and your ability to implement changes that lead to service improvements.
How to prepare for a job interview at Phoenix MCT
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Business Support Manager. Familiarise yourself with the operational management of non-clinical activities and be ready to discuss how your experience aligns with these duties.
✨Demonstrate Leadership Skills
As this role involves leading admin structures and managing staff, prepare examples of your leadership experience. Think about times when you've successfully managed a team or implemented changes that improved service delivery.
✨Showcase Your Health and Safety Knowledge
Since you'll be the lead for Health and Safety issues, brush up on relevant legislation and best practices in healthcare settings. Be prepared to discuss how you've handled health and safety concerns in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the Trust's goals, challenges, and culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
