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- Tasks: Support children in a nurturing environment, helping them thrive through daily activities and encouragement.
- Company: Join Phoenix Learning and Care, a passionate team dedicated to changing children's lives for the better.
- Benefits: Enjoy 28 days annual leave, wellbeing support, discounts, and potential sleep-in allowances.
- Why this job: Make a real difference in children's lives while developing your skills in a supportive community.
- Qualifications: Patience, compassion, resilience, great communication skills, and a driving licence are essential.
- Other info: Flexible shifts allow you to work full weeks in just 2-3 days.
The predicted salary is between 26208 - 27310 £ per year.
Job Title: Support Worker
Job Location: Caerphilly
Salary: Between £24,960 – £26,000 based on 40 hours per week, plus £6183 based on 10 sleep ins per month. Total package between £31,143 and £32,183.
Contract Type: Permanent
There’s a little girl, living in Caerphilly, who needs your help.
Poppy is a young girl whose had a difficult start to life. She’s experienced things no child should have to experience. For this reason, poppy lives in one of our dedicated children’s homes. She gets 24-hour care, and therapeutic support in the hope that her future can be brighter than her past. To support her – We need you.
Poppy loves playing with dolls and has a very active imagination. She loves to get messy, playing in the garden and being outside. She’s really active and loves to spend time at trampoline parks, climbing centres, or going for walks in the countryside. There’s one sure way to get Poppy to stop walking though – if you meet a dog on the walk, you can be sure she’ll want to say hello! She loves dogs! She also loves chickens, but you’re less likely to see these walking around Brecon Beacons.
If Poppy had the chance, we’re quite sure she’d spend all her time on the rides on Barry Island, or playing on the beach – She loves the chance to go in the water and play! She also enjoys roller skating and going as fast as she can!
Poppy needs good role models to help her flourish. She can have difficult days and need more help at home, especially if overwhelmed. Your support on those days will make the good days even more special. You’ll really be able to see the positive impact of your time and watch her grow. We really need a strong, resilient team who are not just looking for a job but want to spend the next few years working closely with Poppy to help prepare her for adult life.
Poppy needs support 24 hours a day, meaning you’ll be able to work your full week in 2-3 days, which is only 10 shifts per month!
*Poppy is not the real name of the child you’ll be supporting, but the other details about her are true.
A day in the life of a Support Worker will involve:
To be a successful Support Worker, you’ll need:
In return for your time, you’ll get:
After 12 months service you’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary, and even more high street discounts.
In line with safer recruitment guidelines, we will run an online check on the successful candidate. This can and may include any public social media profiles.
At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Support Worker employer: Phoenix Learning & Care Group
Contact Detail:
Phoenix Learning & Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of the children you'll be supporting. Understanding trauma, neurodiversity, and how these factors affect behaviour will help you connect better during interviews and demonstrate your commitment to making a difference.
✨Tip Number 2
Showcase your flexibility and willingness to adapt. Since the role requires working varied hours, including sleep-ins, emphasise your ability to manage different schedules and your readiness to support children around the clock.
✨Tip Number 3
Highlight any relevant experience you have in childcare or support roles. Whether it's informal babysitting or volunteering, sharing these experiences can illustrate your passion and suitability for the position.
✨Tip Number 4
Prepare to discuss your communication skills. As a Support Worker, you'll need to interact with various stakeholders, so think of examples where you've effectively communicated in challenging situations, showcasing your ability to listen and respond appropriately.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Support Worker. Emphasise any previous work with children, especially those with special needs or challenging backgrounds.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in children's lives. Share specific examples of how you've demonstrated patience, compassion, and resilience in past roles.
Highlight Communication Skills: Since great communication is crucial for this role, ensure you mention your verbal and written communication skills. Provide examples of how you've effectively communicated in previous positions.
Show Flexibility and Commitment: In your application, express your willingness to work flexible hours, including sleep-in shifts. Highlight your commitment to supporting children 24/7 and your readiness to undertake training for qualifications in residential childcare.
How to prepare for a job interview at Phoenix Learning & Care Group
✨Show Your Passion for Making a Difference
During the interview, express your genuine enthusiasm for working with children and making a positive impact in their lives. Share personal experiences or stories that highlight your commitment to supporting those in need.
✨Demonstrate Patience and Resilience
Be prepared to discuss situations where you had to exercise patience and resilience, especially when dealing with challenging behaviours. This role requires understanding and support, so showcasing these qualities will be crucial.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with children, families, or colleagues in the past. This will show that you can adapt your communication style to different audiences.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility, including sleep-in shifts, be prepared to talk about your availability and willingness to adapt your schedule. Highlight any previous experiences where you had to be flexible in your work or personal life.
