Support Worker

Support Worker

Marlborough Full-Time 24960 - 26800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults in daily activities and enhance their quality of life.
  • Company: Join Phoenix Learning and Care, a diverse and inclusive organisation dedicated to providing exceptional care.
  • Benefits: Enjoy 28 days annual leave, pension contributions, discounts, and wellbeing support.
  • Why this job: Make a real difference in people's lives while gaining valuable training and career progression opportunities.
  • Qualifications: Patience, compassion, and great communication skills are essential; flexibility for sleep-ins is required.
  • Other info: Potential to advance to Senior Support Worker or Deputy Manager within two years.

The predicted salary is between 24960 - 26800 £ per year.

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Salary: Between £24,960 and £26,000 based on 40 hours per week, plus £1,896 based on 4 sleep-ins per month. The total package average is between £26,856 and £27,896.

Contract Type: Permanent

Not feeling supported, or had the right training to look after the people in your care? You will with us…. from day one you’ll feel fully supported through our full induction and training program. You’ll not only attend a two-day induction, but you’ll also undertake shadow shifts with an experienced colleague and receive the following additional training:

  • PRICE Training (Physical Intervention),
  • Specialist ADHD & Autism Training
  • Level 3 qualification in Health and Social Care and your Care Certificate – if you don’t already have them! … and much more.

Your career journey starts here, with the potential of becoming a Senior Support Worker within two years, and eventually working towards being a Deputy Manager and furthering your qualifications with a Level 5 in Leadership and Management in Adult Social Care.

We will help you to provide our adults with the best 24-hour care. You’ll be able to work your full week’s hours in 3-4 days, sleeping in the home once per week, on average!

A day in the life of a Support Worker will involve:

  • Supporting adults to have the best quality of life possible. Whether it be through helping them with shopping and cooking, personal care, assisting them with recreational activities, making sure they’ve taken any needed medication, or simply being there for the happy and emotional times.
  • Liaising with wider teams, both internally and externally to ensure the care being provided is right for the individual.
  • Advocating with and for people so that their wishes and values are taken in to account in all areas of their lives.
  • Supporting our non-verbal or minimal speaking adults, so they be active in the local community.
  • Administration. We’ll need you to keep our records up to date so that we can evidence progress; ensuring the individuals receive the appropriate levels of support.

To be successful, you’ll need:

  • Patience, compassion, and resilience – The adults we support have experiences and learning disabilities, which may have an impact on their communication or lead to behaviour that could be seen as challenging.
  • Great communication skills – Both verbal and non-verbal communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to adapt and update support records.
  • To be flexible – You’ll need to be able to sleep at the home during your shifts. We provide 24-hour support. This does mean you’ll be able to work your full week in 2-3 days!

In return, you’ll get:

  • Holidays – You’ll get 28 days annual leave. You’ll still need to work on bank holidays if the rota requires. You’ll also get an extra day off for your birthday after your first year with us.
  • Pension scheme – Our pension scheme is based on you paying in 5%, and us adding 3%.
  • Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
  • Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
  • Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
  • DBS – As this role requires you to have an enhanced DBS carried out, we will cover this cost.

After 12 months service you’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll also get critical illness paid at x1 your annual salary and life insurance paid at x2 your annual salary, to support your next of kin through the difficult times

Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.

At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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Support Worker employer: Phoenix Learning & Care Group

At Phoenix Learning and Care, we are dedicated to fostering a supportive and inclusive work environment for our Support Workers. With comprehensive training programs, opportunities for career advancement, and a strong focus on employee wellbeing, you will find a rewarding career path that allows you to make a meaningful impact in the lives of adults with learning disabilities. Our flexible working arrangements and generous benefits package, including mental health support and additional leave for your birthday, make us an exceptional employer in the social care sector.
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Contact Detail:

Phoenix Learning & Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of adults with learning disabilities and how to support them effectively. This knowledge will not only help you in interviews but also demonstrate your commitment to providing quality care.

✨Tip Number 2

Highlight any previous experience you have in care or support roles, especially if it involves working with individuals who have similar needs. Sharing real-life examples can make a strong impression during discussions.

✨Tip Number 3

Prepare to discuss your communication skills, particularly in adapting to different communication styles. Being able to articulate how you would engage with non-verbal or minimally speaking adults can set you apart.

✨Tip Number 4

Show your flexibility and willingness to work varied hours, including sleep-ins. Be ready to explain how you manage your time and maintain your wellbeing while working in a demanding role like this.

We think you need these skills to ace Support Worker

Patience
Compassion
Resilience
Great Communication Skills
Verbal and Non-Verbal Communication
Flexibility
Empathy
Teamwork
Record Keeping
Problem-Solving Skills
Understanding of Learning Disabilities
Advocacy Skills
Time Management
Basic Administration Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Support Worker. Familiarise yourself with the skills needed, such as patience, compassion, and great communication skills.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous work in care settings or roles that required similar competencies.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Phoenix Learning & Care Group

✨Show Your Compassion

As a Support Worker, demonstrating your compassion and patience is crucial. Be prepared to share examples from your past experiences where you have shown empathy towards individuals with learning disabilities or challenging behaviours.

✨Highlight Communication Skills

Effective communication is key in this role. During the interview, emphasise your ability to adapt your communication style to suit different individuals, including non-verbal communication techniques. Share specific instances where you successfully communicated with someone who had communication difficulties.

✨Demonstrate Flexibility

The role requires flexibility, especially regarding sleep-in shifts. Be ready to discuss your availability and willingness to work varied hours. Mention any previous experiences where you adapted to changing schedules or worked in similar environments.

✨Research the Company Culture

Understanding the values and culture of the organisation is essential. Familiarise yourself with their commitment to diversity and inclusion. During the interview, express how your personal values align with theirs and how you can contribute to a supportive environment for both colleagues and clients.

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