At a Glance
- Tasks: Support nurses and provide compassionate care to patients in a fast-paced environment.
- Company: Phoenix Hospital Chelmsford, dedicated to outstanding patient care and teamwork.
- Benefits: Gain valuable healthcare experience and develop your skills in a supportive setting.
- Other info: Join a diverse team committed to excellence and patient welfare.
- Why this job: Make a real difference in patients' lives while working in a dynamic healthcare facility.
- Qualifications: GCSEs or NVQ Level 2/3 in Health & Social Care preferred.
The predicted salary is between 23970 - 28400 £ per year.
At Phoenix Hospital Chelmsford, we take great pride in delivering outstanding patient care and in supporting the people who make it possible. Our Ward & Outpatient services are built on teamwork, compassion, and a commitment to excellence, ensuring every patient receives a positive and reassuring experience. We are always keen to welcome dedicated and caring Ward & Outpatient Healthcare Assistants who share our values and are passionate about supporting patients throughout their healthcare journey. If you enjoy working in a fast-paced, patient-focused environment, thrive as part of a team, and want to develop your skills within an industry-leading healthcare facility, then Phoenix Hospital Chelmsford could be the perfect fit for you.
Reporting to the Ward & Outpatients Manager, the successful Healthcare Assistant will undertake the following roles and responsibilities:
- Support Registered Nurses in the implementation of an agreed plan of care with the patient.
- Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this.
- Look after the physical comfort of patients, for example helping them with activities of daily living.
- Take basic observations such as blood pressure and temperature, height and weight, utilising the early warning score system as per hospital policy and escalating appropriately to the trained nurse.
- Listen and talk to patients, helping them to feel supported and safe.
- Assist with keeping the department clean and tidy, cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times.
- Keep supplies and equipment in order, assisting in the maintenance of stock levels.
- Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems are up-to-date and accurate ensuring countersigned by a trained nurse.
- Chaperone when required.
- Participate in basic wound care management as required.
- Deal with any patient/relative complaints at the time if possible, however escalating to appropriate member of staff if need be.
Qualifications
- Minimum GCSE education or equivalent NVQ Level 2/3 in Health & Social Care or equivalent preferred.
Experience
- Ability to learn and develop Ward and/or Outpatient healthcare experience in a hospital environment.
Skills
- Caring, patient and customer focused.
- Basic computer skills.
- Experience in the private sector.
- Competence in the following areas: phlebotomy, venepuncture and undertaking ECGs.
- Enthusiasm for cross functional working within different departments.
About the Hospital
Phoenix Hospital Chelmsford is a patient-focused hospital in Essex, providing exceptional care with fully equipped operating theatres, day case rooms, consulting suites, and a wide range of outpatient services, including paediatrics, MRI, and health screening. Phoenix Hospital Group has 6 sites encompassing 2 London outpatient centres: 9 Harley Street and 25 Harley Street, and 4 hospitals: Weymouth Street Hospital (London), Phoenix Hospital Chelmsford (Essex), One Hatfield Hospital (Hertfordshire) and One Ashford Hospital (Kent). Phoenix Hospital Chelmsford is within easy reach of the centre of Chelmsford and is a 2 minute drive from the A12. Ample free parking is provided on site.
Our Recruitment Process
At Phoenix Hospital Chelmsford we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer. Phoenix Hospital Chelmsford is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK. Phoenix Hospital Group are not engaging with recruitment agencies for any roles. All applications must be submitted via our website. Any adverts posted on job boards by us will automatically take you to our website when you apply. Phoenix Hospital Chelmsford reserves the right to remove job adverts before the closing date.
Healthcare Assistant employer: Phoenix Hospital Group
At Phoenix Hospital Chelmsford, we pride ourselves on fostering a supportive and compassionate work environment where our Healthcare Assistants can thrive. With a commitment to excellence in patient care, we offer ample opportunities for professional development and skill enhancement within our state-of-the-art facility. Located conveniently in Essex with free on-site parking, our team-oriented culture ensures that every staff member feels valued and empowered to make a meaningful impact in the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Get to know the hospital! Research Phoenix Hospital Chelmsford and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Phoenix Hospital Chelmsford team. Don’t miss out on this opportunity!
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for patient care shine through. We want to see that you genuinely care about supporting patients and making a difference in their healthcare journey.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience and skills that match the Healthcare Assistant role. We love seeing how your background aligns with our values and the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team at Phoenix Hospital Chelmsford.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can consider you for the role without any hiccups.
How to prepare for a job interview at Phoenix Hospital Group
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Healthcare Assistant at Phoenix Hospital Chelmsford. Familiarise yourself with patient care protocols and how you can support Registered Nurses. This will show your commitment to the role and help you answer questions more confidently.
✨Showcase Your Compassion
During the interview, highlight your caring nature and ability to work in a team. Share specific examples from your past experiences where you’ve demonstrated compassion and support for patients. This aligns perfectly with the hospital's values and will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, such as dealing with patient complaints or maintaining hygiene standards. Think through these scenarios beforehand and prepare your responses. This will demonstrate your problem-solving skills and readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hospital supports its staff. This shows your genuine interest in the position and helps you assess if Phoenix Hospital Chelmsford is the right fit for you.
