At a Glance
- Tasks: Guide patients through a seamless, personalised healthcare journey at our Harley Street clinics.
- Company: Join Phoenix Hospital Group, a leader in private healthcare across London.
- Benefits: Competitive salary of £29K, with opportunities for professional growth and development.
- Other info: Work in a dynamic team with a commitment to equality and diversity.
- Why this job: Make a real difference in patients' lives while developing your sales skills in a unique environment.
- Qualifications: Sales experience, strong communication skills, and a patient-centred mindset are essential.
The predicted salary is between 29000 - 29000 £ per year.
£29K per annum dependant on skillset and experience. Location: London. Reference: PHG/HEA/0326. Closing date: 30-Jun-26.
Job Overview
Phoenix Hospital Group is recognised for delivering exceptional standards of private healthcare across London. We are seeking an accomplished Sales Executive to join us at our Harley Street clinics. This is a role that sits at the intersection of clinical excellence, personalised service and commercial performance. As a trusted first point of contact, the successful patient concierge sales executive will guide patients through a seamless, discreet and highly personalised journey from initial enquiry through to appointment completion. Reporting to the Operations Manager, and working closely with Consultants, clinical teams and senior stakeholders, you will take ownership of inbound enquiries (initially within Health Screening), ensuring every interaction reflects professionalism, empathy and attention to detail. This is not a traditional sales role. It requires a refined communicator who can balance commercial performance with genuine patient advocacy.
Key Responsibilities
- Personally manage and convert inbound enquiries into confirmed appointments
- Deliver a concierge-level, end-to-end patient experience
- Identify appropriate complementary services aligned to patient needs
- Implement structured follow-up and re-engagement processes
- Achieve agreed performance and revenue targets
- Produce clear, accurate and patient-focused written communications
- Maintain absolute discretion, confidentiality and regulatory compliance
- Accurately manage activity within CRM and patient systems
Skills and Experience Required
- Proven track record of success in a sales or conversion focused role
- Strong commercial awareness with a patient centred mindset
- Excellent written and interpersonal communication skills
- Confident handling objections and guiding patients through decision making
- Experience using CRM or customer/ patient management systems
- Highly organised, with the ability to manage multiple patient journeys simultaneously
- Enthusiastic, proactive and results driven
- Strong operational awareness and attention to detail
About us
9 Harley Street boasts 8 consulting rooms, 4 treatment rooms, and is home to our cardiology centre and our imaging centre which offers MRI, CT and Ultrasound scans. 25 Harley Street is home to our Pathology Services, X‑Ray and DEXA imaging services and 11 consulting rooms, further expanding the range of services for Phoenix Hospital Group. 9 and 25 Harley Street offer a quick and efficient service with appointments available to suit you and with no waiting lists. We aim to provide a prompt diagnosis and a high quality of care. Our clinics are a short distance away from Oxford Circus and Bond Street.
Required Conditions
The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references, and will also be subject to proof of eligibility to work in the UK. We are unable to offer sponsorships.
Commitment to Equality and Diversity
At Phoenix Hospital Group we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer. Phoenix Hospital Group is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment.
Sales Executive in City of Westminster employer: Phoenix Hospital Group
Phoenix Hospital Group is an exceptional employer, offering a unique opportunity for Sales Executives to thrive in a prestigious healthcare environment on Harley Street, London. With a commitment to professional development, a supportive work culture, and a focus on patient advocacy, employees can expect to grow their skills while delivering top-tier service in a dynamic and rewarding setting. The company's dedication to equality and diversity further enhances its appeal, making it a fantastic place for those seeking meaningful employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in City of Westminster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Phoenix Hospital Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Phoenix Hospital Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive in City of Westminster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Phoenix Hospital Group:When writing your cover letter, make sure to tailor your message specifically for Phoenix Hospital Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Phoenix Hospital Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Phoenix Hospital Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Phoenix Hospital Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Phoenix Hospital Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
