At a Glance
- Tasks: Support nurses and provide compassionate care to patients in a fast-paced environment.
- Company: Phoenix Hospital Chelmsford, dedicated to outstanding patient care and teamwork.
- Benefits: Gain valuable healthcare experience and develop your skills in a supportive setting.
- Other info: Join a diverse team with excellent career growth opportunities in a leading healthcare facility.
- Why this job: Make a real difference in patients' lives while working in a caring team.
- Qualifications: GCSEs or NVQ Level 2/3 in Health & Social Care preferred.
The predicted salary is between 23970 - 28400 £ per year.
At Phoenix Hospital Chelmsford, we take great pride in delivering outstanding patient care and in supporting the people who make it possible. Our Ward & Outpatient services are built on teamwork, compassion, and a commitment to excellence, ensuring every patient receives a positive and reassuring experience. We are always keen to welcome dedicated and caring Ward & Outpatient Healthcare Assistants who share our values and are passionate about supporting patients throughout their healthcare journey. If you enjoy working in a fast-paced, patient-focused environment, thrive as part of a team, and want to develop your skills within an industry-leading healthcare facility, then Phoenix Hospital Chelmsford could be the perfect fit for you.
Reporting to the Ward & Outpatients Manager, the successful Healthcare Assistant will undertake the following roles and responsibilities:
- Support Registered Nurses in the implementation of an agreed plan of care with the patient.
- Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this.
- Look after the physical comfort of patients, for example helping them with activities of daily living.
- Take basic observations such as blood pressure and temperature, height and weight, utilising the early warning score system as per hospital policy and escalating appropriately to the trained nurse.
- Listen and talk to patients, helping them to feel supported and safe.
- Assist with keeping the department clean and tidy, cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times.
- Keep supplies and equipment in order, assisting in the maintenance of stock levels.
- Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems are up-to-date and accurate ensuring countersigned by a trained nurse.
- Chaperone when required.
- Participate in basic wound care management as required.
- Deal with any patient/relative complaints at the time if possible, however escalating to appropriate member of staff if need be.
Qualifications
- Minimum GCSE education or equivalent NVQ Level 2/3 in Health & Social Care or equivalent preferred.
Experience
- Ability to learn and develop Ward and/or Outpatient healthcare experience in a hospital environment.
Skills
- Caring, patient and customer focused.
- Basic computer skills.
- Experience in the private sector.
- Competence in the following areas: phlebotomy, venepuncture and undertaking ECGs.
- Enthusiasm for cross functional working within different departments.
About the Hospital
Phoenix Hospital Chelmsford is a patient-focused hospital in Essex, providing exceptional care with fully equipped operating theatres, day case rooms, consulting suites, and a wide range of outpatient services, including paediatrics, MRI, and health screening. Phoenix Hospital Group has 6 sites encompassing 2 London outpatient centres: 9 Harley Street and 25 Harley Street, and 4 hospitals: Weymouth Street Hospital (London), Phoenix Hospital Chelmsford (Essex), One Hatfield Hospital (Hertfordshire) and One Ashford Hospital (Kent). Phoenix Hospital Chelmsford is within easy reach of the centre of Chelmsford and is a 2 minute drive from the A12. Ample free parking is provided on site.
Our Recruitment Process
At Phoenix Hospital Chelmsford we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer. Phoenix Hospital Chelmsford is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK. Phoenix Hospital Group are not engaging with recruitment agencies for any roles. All applications must be submitted via our website. Any adverts posted on job boards by us will automatically take you to our website when you apply. Phoenix Hospital Chelmsford reserves the right to remove job adverts before the closing date.
Compassionate Ward & Outpatients Care Assistant in Chelmsford employer: Phoenix Hospital Group
Phoenix Hospital Chelmsford is an exceptional employer that prioritises outstanding patient care while fostering a supportive and collaborative work environment for its staff. With a commitment to employee growth, the hospital offers opportunities for skill development in a fast-paced healthcare setting, all within a conveniently located facility that provides ample free parking. Join a team that values compassion and teamwork, making a meaningful impact on patients' lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Compassionate Ward & Outpatients Care Assistant in Chelmsford
✨Tip Number 1
Get to know the hospital's values and mission. When you walk into that interview, show us how your passion for patient care aligns with what Phoenix Hospital Chelmsford stands for. It’s all about teamwork and compassion, so let that shine through!
✨Tip Number 2
Practice your communication skills! As a Ward & Outpatients Care Assistant, you'll be chatting with patients and their families a lot. We want to see you demonstrate empathy and active listening during your interview. Role-play with a friend if you need to!
✨Tip Number 3
Be ready to discuss your hands-on experience. Whether it’s helping with daily living activities or taking basic observations, we want to hear about your past roles. Share specific examples that highlight your caring nature and ability to work in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Phoenix Hospital Chelmsford. Let’s make it happen!
We think you need these skills to ace Compassionate Ward & Outpatients Care Assistant in Chelmsford
Some tips for your application 🫡
Show Your Compassion:When writing your application, let your caring nature shine through! Use examples that highlight your experience in supporting patients and working in a team. We want to see how you embody the compassion that Phoenix Hospital Chelmsford values.
Tailor Your Application:Make sure to customise your application for the Ward & Outpatients Care Assistant role. Highlight relevant skills and experiences that match the job description. This shows us that you’re genuinely interested in this position and understand what it entails.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Share your passion for patient care and teamwork, but also ensure your language is clear and respectful. We appreciate authenticity, so let your personality come through!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts on our careers page!
How to prepare for a job interview at Phoenix Hospital Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Ward & Outpatients Care Assistant. Familiarise yourself with the responsibilities mentioned in the job description, like supporting nurses and maintaining patient comfort. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Compassion
Since this role is all about patient care, be prepared to share examples of how you've demonstrated compassion in previous roles. Think of specific situations where you made a difference in someone's experience, whether in healthcare or another customer-focused environment.
✨Teamwork Makes the Dream Work
Phoenix Hospital values teamwork, so be ready to discuss your experiences working collaboratively with others. Highlight any instances where you contributed to a team effort, especially in fast-paced settings, and how you helped achieve common goals.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hospital's approach to patient care or how they support staff development. This shows your enthusiasm for the role and helps you gauge if the hospital aligns with your values.
