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For Companies At a Glance
- Tasks: Support students and clients with study guidance and technical assistance.
- Company: Join Phoenix Health and Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive, inclusive culture.
- Why this job: Make a real impact by helping others succeed in their careers while developing your skills.
- Qualifications: NEBOSH National Diploma or working towards it; strong attention to detail and IT skills required.
- Other info: Flexible working arrangements and commitment to inclusivity for all applicants.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Study and Technical Support Advisor
Location: Hybrid / Cannock, WS12 2HA (Mainly working from home, in the office once a month / quarter)
Salary: £35,000 – £40,000 DoE
Contract Type: Permanent
Why Do We Want You
We are looking for a dedicated Study and Technical Support Advisor to join our growing team at Phoenix Health and Safety, part of the Wilmington Plc.
We need someone who is highly detail-oriente…
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Study and Technical Support Advisor employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Study and Technical Support Advisor
✨Tip Number 1
Familiarise yourself with the latest health and safety standards and legislation. This knowledge will not only help you in the role but also demonstrate your commitment to staying updated, which is crucial for a Study and Technical Support Advisor.
✨Tip Number 2
Engage with Phoenix Health and Safety on their social media platforms. By interacting with their content, you can gain insights into their culture and values, which will help you tailor your approach during interviews.
✨Tip Number 3
Practice your communication skills, especially in providing constructive feedback. As you'll be marking assessments and supporting students, being able to convey information clearly and positively is key.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule of how you would manage your workload. This will illustrate your ability to prioritise tasks effectively, which is essential for this role.
We think you need these skills to ace Study and Technical Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Study and Technical Support Advisor. Emphasise your attention to detail, organisational skills, and any experience in health and safety.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others succeed and your ability to maintain accuracy in a fast-paced environment. Mention specific examples of how you've provided support or improved processes in previous roles.
Highlight Relevant Qualifications: Clearly state your NEBOSH National Diploma status and IOSH membership in your application. If you're working towards these qualifications, mention your progress and commitment to achieving them.
Showcase Communication Skills: Since the role involves engaging with students and clients via various platforms, demonstrate your strong communication skills in your application. Provide examples of how you've effectively managed queries or provided support in past positions.
How to prepare for a job interview at Phoenix Health & Safety
✨Show Your Passion for Helping Others
During the interview, express your enthusiasm for supporting students and clients. Share specific examples of how you've helped others succeed in the past, as this role is all about creating positive learning experiences.
✨Demonstrate Attention to Detail
Since the role requires marking assessments with precision, be prepared to discuss your methods for ensuring accuracy. You might want to mention any tools or techniques you use to maintain high standards in your work.
✨Highlight Your Organisational Skills
Talk about how you manage your workload effectively, especially in a fast-paced environment. Provide examples of how you've prioritised tasks in previous roles to meet deadlines and service level agreements.
✨Familiarise Yourself with Health and Safety Standards
Make sure you're up-to-date on current health and safety legislation and standards. Being knowledgeable in this area will not only impress your interviewers but also show your commitment to the field.
