At a Glance
- Tasks: Provide expert health and safety consultancy to SMEs, ensuring compliance and reducing risks.
- Company: Join Phoenix Health & Safety, a leading provider in the industry with a supportive culture.
- Benefits: Enjoy hybrid working, performance bonuses, life assurance, gym memberships, and more!
- Why this job: Make a real impact on businesses while developing your consultancy skills in a flexible environment.
- Qualifications: Level 3 H&S qualification and strong communication skills required.
- Other info: Exciting growth opportunities and a chance to work with diverse clients across the UK.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Homebased - UK-Wide Travel
Salary: Up to ÂŁ49k + up to ÂŁ20k commission and up to ÂŁ10k bonus
Contract Type: Full Time, Permanent
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources!
Why Do We Want You
Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services.
Job Purpose, Tasks and Responsibilities
You will be responsible for:
- Client Delivery:
- Carry out H&S reviews on-site or remotely, delivering an organised and professional experience.
- Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
- Produce clear, concise reports and action plans.
- Give practical, proportionate advice that works for SMEs, offering realistic recommendations.
- Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.
- Build trust quickly with business owners, managers and employees at all levels.
- Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency.
- Manage expectations professionally and represent Phoenix with credibility in every interaction.
- Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately.
- Help retain clients by clearly demonstrating progress and explaining next steps.
- Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.
- Deliver work that meets Phoenix processes, templates and quality standards.
- Maintain high standards of accuracy and consistency in all written outputs.
- Take part in coaching, CPD and quality reviews to continually strengthen your technical skills.
- Escalate serious risks or safeguarding concerns promptly through the correct channels.
What’s the Best Thing About This Role
You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment.
What’s the Most Challenging Thing About This Role
Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way.
Role Criteria
To be successful in this role, you must have/be:
- Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
- TechIOSH status (or clear evidence you're eligible and actively working towards it).
- Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
- Proven client-facing experience with exemplary communication and people skills.
- Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner.
- High standard of written English with the ability to produce clear and structured outputs.
- Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively.
- Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
- Full UK driving licence and willingness to travel (where on-site delivery is required).
To be successful in this role, it would be great if you have:
- GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
- Experience delivering compliance reviews, audits, or consultancy services across varied sectors.
- General workplace fire safety knowledge or experience.
- Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
- Experience delivering training e.g. toolbox talks, workshops, leadership briefings.
- Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Join us and do Work That Means Something
At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning. Join us and make a real difference. Click on “APPLY” today.
Health and Safety Consultant employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Safety Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and safety field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios you might face as a Health and Safety Consultant. Think about how you can showcase your expertise and client-facing skills. Role-play with a friend or use mock interview tools to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that 'APPLY' button and let’s get you started on this exciting journey!
We think you need these skills to ace Health and Safety Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Health and Safety Consultant role. Highlight your relevant experience and skills that match the job description, especially your client-facing abilities and knowledge of UK H&S legislation.
Showcase Your Communication Skills: Since this role requires exceptional communication, use clear and concise language in your written application. Demonstrate your ability to explain complex concepts simply, as this will be key in your consultancy work.
Highlight Your Technical Expertise: Don’t forget to mention your qualifications and any relevant certifications, like NEBOSH or TechIOSH status. We want to see your strong technical background and how it applies to providing practical advice to SMEs.
Apply Through Our Website: Remember to complete your application through Wilmington Plc’s career site. This ensures your application is processed correctly and gives you the best chance to join our fantastic team at Phoenix Health and Safety!
How to prepare for a job interview at Phoenix Health & Safety
✨Know Your Legislation
Brush up on UK health and safety legislation relevant to SMEs. Be prepared to discuss how you would apply this knowledge in real-world scenarios, as it shows your expertise and readiness to provide practical advice.
✨Showcase Your Communication Skills
Since client-facing skills are crucial for this role, practice explaining complex health and safety concepts in simple terms. Use examples from your past experiences to demonstrate how you've effectively communicated with clients.
✨Demonstrate Commercial Awareness
Think about how you can add value to clients beyond just compliance. Prepare to discuss ways you've identified opportunities for additional services in previous roles, showcasing your ability to contribute to service growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you had to balance multiple client needs or manage expectations, and be ready to explain your approach and the outcomes.