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- Tasks: Lead and develop health and safety consultancy services while ensuring top-notch client service.
- Company: Phoenix Health & Safety, part of Wilmington plc, is a highly-rated provider in health and safety training.
- Benefits: Enjoy hybrid working, single cover healthcare, and a competitive salary with commission.
- Why this job: Join a fast-growing sector and make a real impact while fostering a culture of excellence.
- Qualifications: NEBOSH Diploma, CMIOSH membership, and significant health and safety consulting experience required.
- Other info: We celebrate individuality and are committed to inclusivity; all qualified applicants will be considered.
The predicted salary is between 54000 - 126000 £ per year.
Location: Hybrid/Cannock
Salary: Up to £90,000 per annum + £25,000 Commission
Contract Type: Permanent
What We Can Offer You: Hybrid or Remote Working, single cover healthcare
Why Do We Want You? Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector? Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the “customer” back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation.
We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients.
Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria.
Job Purpose, Tasks and Responsibilities
The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections.
You will be responsible for:
- Service Development
- Design and develop consultancy service offerings, including retained consultancy packages
- Deliver legal compliance audits and inspections providing risk profiling and training needs analysis (TNA)
- ISO 45001 and 9001 system design and implementation
- Construction phase plan development and CDM support
- Toolbox talks, policy development, and bespoke advice
- Develop/adopt digital tools/apps to enhance service delivery – e.g. Safety Management Systems and/or risk assessment development tools
- Build, lead and develop a team of health and safety consultants
- Set performance targets and conduct regular reviews
- Implement training and development programs
- Foster a culture of excellence and continuous improvement
- Develop and manage pricing strategies and commercial models for consultancy services
- Create and manage departmental budgets and forecasts
- Contribute to bid and tender development for strategic accounts and frameworks
- Identify and pursue new business opportunities in partnership with Sales and Marketing teams
What’s the Best Thing About This Role?
There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization’s consultancy strategy, enhancing service delivery, and achieving commercial success.
What’s the Most Challenging Thing About This Role?
This is a fast-paced position in an ever-changing environment, you will need to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team.
What We’re Looking For
To be successful in this role, you must have:
- NEBOSH Diploma or equivalent higher-level qualification
- Chartered membership of IOSH (CMIOSH)
- Significant experience in health and safety consulting
- Experience in a senior management role
- Proven success in building and scaling consultancy operations
- Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks
- Strong commercial acumen and a track record in driving revenue growth
- Exceptional leadership, coaching, and team development capabilities
To be successful in this role, it would be great if you have:
- Strategic thinker with entrepreneurial mindset
- Results-driven with strong problem-solving abilities
- Excellent interpersonal skills
- High level of professional integrity
- Ability to influence at senior level
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About us
Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible.
Find What You’re Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.
Click on “APPLY” today!
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Consultancy – Health and Safety Services (Cannock)
✨Tip Number 1
Familiarise yourself with the latest health and safety legislation and industry trends. This knowledge will not only help you in interviews but also demonstrate your commitment to staying ahead in a fast-paced environment.
✨Tip Number 2
Network with professionals in the health and safety sector, especially those who are already in consultancy roles. Attend industry events or webinars to make connections that could provide insights or referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in building and leading teams. Highlight specific examples of how you've developed talent and fostered a culture of excellence, as this is crucial for the Head of Consultancy role.
✨Tip Number 4
Research Phoenix Health & Safety and understand their values and mission. Tailor your discussions to align with their focus on customer service and continuous improvement, showing that you're a great fit for their team.
We think you need these skills to ace Head of Consultancy – Health and Safety Services (Cannock)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and safety consultancy, particularly any leadership roles. Emphasise your NEBOSH Diploma or equivalent qualifications, and showcase your achievements in building and scaling consultancy operations.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to Phoenix Health & Safety. Discuss how your strategic thinking and entrepreneurial mindset align with the company's goals, and provide examples of how you've successfully led teams in the past.
Highlight Relevant Skills: In your application, focus on key skills such as commercial acumen, problem-solving abilities, and exceptional leadership. Use specific examples to demonstrate how these skills have contributed to your previous successes in health and safety consulting.
Showcase Your Knowledge: Demonstrate your deep knowledge of UK health and safety legislation and sector-specific regulatory frameworks. Mention any recent developments or changes in the industry that you are aware of, showing that you stay informed and proactive in your field.
How to prepare for a job interview at Phoenix Health & Safety
✨Showcase Your Leadership Skills
As a Head of Consultancy, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully built and managed teams in the past, focusing on your approach to setting performance targets and fostering a culture of excellence.
✨Understand the Regulatory Landscape
Make sure you're well-versed in UK health and safety legislation and sector-specific regulations. Be ready to discuss how you stay informed about industry developments and how this knowledge has influenced your previous consultancy work.
✨Highlight Your Commercial Acumen
This role requires strong commercial skills. Prepare to discuss your experience with pricing strategies, budget management, and revenue growth. Use specific examples to illustrate how you've contributed to the financial success of previous consultancy operations.
✨Demonstrate Strategic Thinking
The ability to think strategically is crucial for this position. Be prepared to share your thoughts on developing innovative consultancy service offerings and how you've approached problem-solving in fast-paced environments.
