Head of Consultancy - Health and Safety Services

Location: Hybrid/Cannock

Salary: Up to £90,000 per annum + £25,000 Commission + Car Allowance

Contract Type: Permanent

What We Can Offer You: Hybrid or Remote Working, single cover healthcare

Why Do We Want You: Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector? Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the customer back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation.

We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients.

Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks and Responsibilities:

• The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector.
• This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections.

You will be responsible for:

• Service Development: Design and develop consultancy service offerings, including retained consultancy packages, deliver legal compliance audits and inspections providing risk profiling and training needs analysis (TNA), ISO 45001 and 9001 system design and implementation, construction phase plan development and CDM support, toolbox talks, policy development, and bespoke advice. Develop/adopt digital tools/apps to enhance service delivery e.g. Safety Management Systems and/or risk assessment development tools.
• Team Management: Build, lead and develop a team of health and safety consultants, set performance targets and conduct regular reviews, implement training and development programs, foster a culture of excellence and continuous improvement.
• Commercial Management: Develop and manage pricing strategies and commercial models for consultancy services, create and manage departmental budgets and forecasts, contribute to bid and tender development for strategic accounts and frameworks, identify and pursue new business opportunities in partnership with Sales and Marketing teams.

What’s the Best Thing About This Role:

There is autonomy to make this role your own. As the Head of Consultancy, you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization’s consultancy strategy, enhancing service delivery, and achieving commercial success.

What’s the Most Challenging Thing About This Role:

This is a fast-paced position in an ever-changing environment; you will need to stay informed on industry developments and regulatory changes to maintain the organization’s competitive edge. You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team.

What We’re Looking For:

To be successful in this role, you must have:

• NEBOSH Diploma or equivalent higher-level qualification
• Chartered membership of IOSH (CMIOSH)
• Significant experience in health and safety consulting
• Experience in a senior management role
• Proven success in building and scaling consultancy operations
• Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks
• Strong commercial acumen and a track record in driving revenue growth
• Exceptional leadership, coaching, and team development capabilities

To be successful in this role, it would be great if you have:

• Strategic thinker with entrepreneurial mindset
• Results-driven with strong problem-solving abilities
• Excellent interpersonal skills
• High level of professional integrity
• Ability to influence at senior level

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About us:

Phoenix, part of the Wilmington Plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible.

Find What You’re Looking For:

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

Click on APPLY today!