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For Companies At a Glance
- Tasks: Engage clients, generate leads, and schedule appointments to drive business growth.
- Company: Join Phoenix Health & Safety, a leader in health and safety training.
- Benefits: Hybrid working, competitive salary, commission, and professional development opportunities.
- Why this job: Kickstart your sales career in a supportive and dynamic environment.
- Qualifications: Experience in outbound sales and strong communication skills required.
- Other info: Exciting growth phase with excellent career progression potential.
The predicted salary is between 24000 - 36000 £ per year.
Business Development Executive
Location: Hybrid / Office based in Cannock
Salary: £35,000 + £18,000 commission
Contract Type: Full Time, Permanent
What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You
Phoenix Health & Safety, part of Wilmington plc, is searching for an ambitious, driven, and commercially focused Business Development Executive who thrives on turning interest into action and opportunities into revenue!
In this role, you ll be at the forefront of our sales drive, converting inbound leads into high-value opportunities.
- You ll be the first point of contact for prospective customers across live chat, email and phone, using your sales instincts to build rapport, uncover needs, and spot opportunities to upsell and maximise commercial outcomes.
- With your energy, curiosity and hunger to close, you ll help fuel our sales pipeline while delivering an outstanding customer experience.
Please note: To complete your application, you will be redirected to Wilmington Plc s career site.
At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !
Job Purpose, Tasks and Responsibilities
You will be responsible for:
- Driving top-of-funnel activity through qualified inbound engagement.
- Delivering excellent customer service while achieving and exceeding monthly sales targets.
- Managing inbound enquiries across channels such as phone, email and live chat in line with agreed service level agreements (SLAs).
- Building and maintaining a strong, healthy and consistent sales pipeline.
- Providing weekly reporting to the Internal Team Leader.
- Attending regular one-to-one meetings with the Internal Team Leader.
- Managing and following up on all leads and opportunities within the CRM system.
- Responding promptly to inbound leads across all communication platforms.
- Building strong relationships with the marketing team and providing feedback on lead quality and campaigns.
- Working closely with Account Managers when handing over qualified opportunities.
- Helping to prevent order cancellations through proactive communication and support.
- Achieving and exceeding monthly revenue targets.
What’s the Best Thing About This Role
You ll be engaging with a diverse range of prospective customers every day, playing a pivotal part in shaping the customer journey from the very first point of contact.
Your work will directly influence our growth, our revenue, and the success of our commercial strategy giving you huge opportunity to make an impact.
What’s the Most Challenging Thing About This Role
You ll operate in a fast-paced, high-energy sales environment where volume, accuracy and service excellence go hand in hand.
To succeed, you ll need resilience, strong organisation, and the drive to stay focused and proactive when managing a busy pipeline.
What We’re Looking For
To be successful in this role, you must have / be:
- Proven experience in inbound sales, telesales or appointment-setting roles.
- Comfortable working to high daily call volumes (target: 50 per day).
- Familiarity with CRM platforms.
- Strong verbal communication skills and confidence in handling objections.
- Goal-oriented, resilient and highly motivated.
- The ability to work quickly, accurately and methodically in a fast-paced environment.
To be successful in this role, it would be great if you have:
- Experience using HubSpot or a similar CRM system.
- Previous experience working with inbound marketing leads.
- Experience collaborating with marketing and account management teams to maximise sales opportunities.
We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.
About us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy.
We empower individuals and businesses through expert education and support, helping organisations maintain safe and compliant working environments. Our continued growth makes this an exciting time to join our team.
Join Us and Do Work That Means Something
At Wilmington plc, we help global customers do the right business in the right way providing trusted data, insights and education to navigate the Governance, Risk and Compliance (GRC) landscape.
When you join us, you ll make a real difference for our customers while enjoying hybrid working and access to broad learning, career and development opportunities.
Whether you\’re just starting out, returning to work after a break, or taking your next big step, you ll be doing work with meaning.
Join us and make a real difference. Click APPLY today!
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Business Development Executive employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive
✨Tip Number 1
Get to know the company inside out! Research Phoenix Health & Safety, their values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to be confident and articulate when reaching out to potential clients. Role-play with a friend or use a mirror to refine your delivery and handle objections like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Business Development Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Development Executive role. Highlight your outbound sales experience and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how you can contribute to our growth at Phoenix Health & Safety. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, demonstrate your strong verbal communication skills in your application. Whether it's through your CV or cover letter, let us see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through Wilmington Plc's career site. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Phoenix Health & Safety
✨Know Your Numbers
As a Business Development Executive, you'll be expected to hit high call volumes and convert leads. Brush up on your sales metrics and be ready to discuss your past achievements in terms of numbers. This shows you’re results-driven and understand the importance of targets.
✨Research the Company
Before the interview, take some time to learn about Phoenix Health & Safety and their services. Understanding their reputation and how they operate will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Objection Handling
Given the nature of sales, you’ll likely face objections during your calls. Think of common objections you’ve encountered in the past and prepare effective responses. This will show that you’re not only experienced but also proactive in overcoming challenges.
✨Showcase Your CRM Skills
Familiarity with HubSpot is a plus, so be prepared to discuss your experience with CRM platforms. If you have specific examples of how you've used CRM tools to manage leads or improve sales processes, share those during the interview to highlight your technical skills.