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For Companies At a Glance
- Tasks: Support students and clients with study guidance and technical assistance.
- Company: Join Phoenix Health & Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping others succeed in their careers while working in a supportive environment.
- Qualifications: NEBOSH National Diploma or working towards it; strong attention to detail and IT skills required.
- Other info: Inclusive workplace with a commitment to diversity and support for candidates with disabilities.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Study and Technical Support Advisor
Location: Hybrid (Mainly working from home, in the Cannock office once a month / quarter)
Salary: £35,000 – £40,000 DoE
Contract Type: Permanent
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouche…
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Study and Technical Support Advisor employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Study and Technical Support Advisor
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations and standards. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Engage with Phoenix Health & Safety on their social media platforms. By interacting with their posts, you can gain insights into their culture and values, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided support or guidance in previous roles. Highlighting your experience in a structured and detail-oriented manner will resonate well with the hiring team.
✨Tip Number 4
Showcase your IT skills by being familiar with common tools used in remote consultancy. Being tech-savvy will give you an edge, especially since the role involves managing queries through various digital platforms.
We think you need these skills to ace Study and Technical Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Study and Technical Support Advisor role. Emphasise your attention to detail, organisational skills, and any experience in health and safety.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others succeed and your ability to maintain accuracy in a fast-paced environment. Mention specific examples of how you've provided support or improved processes in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, such as the NEBOSH National Diploma or IOSH membership, in both your CV and cover letter. This will demonstrate your commitment to the field and your readiness for the role.
Showcase Communication Skills: Since the role involves engaging with students and clients via various platforms, highlight your communication skills. Provide examples of how you've effectively managed queries or provided support in past positions.
How to prepare for a job interview at Phoenix Health & Safety
✨Show Your Passion for Helping Others
During the interview, express your enthusiasm for supporting students and clients. Share specific examples of how you've helped others succeed in the past, as this role is all about providing outstanding support.
✨Demonstrate Attention to Detail
Since the role requires marking assessments with precision, be prepared to discuss your methods for ensuring accuracy. You might want to mention any tools or techniques you use to maintain high standards in your work.
✨Familiarise Yourself with Health and Safety Standards
Make sure you're up-to-date on current health and safety legislation. Being knowledgeable about these standards will not only impress your interviewers but also show that you're serious about the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple queries. Think of scenarios where you've had to prioritise tasks or handle difficult situations, and be ready to share those experiences.
