Social Media & Community Management Executive
Social Media & Community Management Executive

Social Media & Community Management Executive

Cannock Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead our social media presence and engage with our community across multiple platforms.
  • Company: Join Phoenix Health & Safety, a leader in health and safety training and consultancy.
  • Benefits: Enjoy hybrid working, performance bonuses, private healthcare, gym memberships, and more!
  • Why this job: Make a real impact by promoting health and safety awareness while unleashing your creativity.
  • Qualifications: Experience in managing social accounts, strong copywriting skills, and confidence with social tools required.
  • Other info: This role offers creative freedom and the chance to shape our digital voice.

The predicted salary is between 28800 - 43200 £ per year.

Social Media & Community Management Executive

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Social Media & Community Management Executive

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Location: Hybrid – Cannock, WS12 2HA

Salary: Up to £36,000.00 per annum

Contract Type: Full-time, Permanent

What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

Because you see social media as more than just posts. You see it as a powerful way to build a community, spark conversations, and drive business growth. Phoenix Health & Safety, part of Wilmington plc, is looking for a Social Media & Community Management Executive to lead our organic presence across Linked In, Facebook, Instagram and YouTube.

From content creation and scheduling to social listening and community building, you\’ll be our digital voice, bringing our business to life.

If you\’re passionate about social media, love working across teams, and want to make a difference, we\’d love to hear from you!

Please note: To complete your application, you will be redirected to Wilmington Plc\’s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks And Responsibilities

As our Social Media & Community Management Executive, you\’ll be the voice behind Phoenix Health & Safety\’s social presence across Linked In, Facebook, Instagram, and YouTube.

Your Role Will Include

Planning and creating content that reflects our tone of voice and values, tailored for UK and South African audiences.

Scheduling posts and managing our content calendar using social media tools.

Collaborating with creatives to produce engaging graphics, reels, and videos.

Growing our community by responding to messages, engaging in groups, and amplifying learner success stories.

Monitoring reviews and mentions, turning feedback into compelling content.

Using insights and analytics to inform strategy and support wider marketing campaigns.

Aligning with paid activity and working closely with the marketing and PPC teams.

Occasionally travelling to events or courses to capture authentic, on-the-ground content.

What\’s The Best Thing About This Role

The chance to shape and grow Phoenix Health & Safety\’s social presence, driving real impact in a business that saves lives by promoting health and safety awareness. You\’ll have the creative freedom to test ideas, bring stories to life, and work across multiple campaigns and platforms.

What\’s The Most Challenging Thing About This Role

Balancing fast-moving social trends with strategic, data-driven goals while managing multiple platforms and stakeholders.

What We\’re Looking For

To be successful in this role, you must have:

Experience managing social accounts across Linked In, Facebook, Instagram and YouTube, ideally in a B2B setting.

Strong copywriting skills with adaptable tone for professional audiences.

Confidence using scheduling and social listening tools.

Ability to report on performance and provide recommendations.

Experience collaborating with design/video specialists.

Ability to work cross-functionally with marketing and sales teams.

Willingness to travel occasionally.

It Would Be Great If You Also Have

Awareness of paid social and its relationship with organic content.

Familiarity with HubSpot or other CRM tools.

An interest in health and safety training or professional services marketing.

We know it\’s not a skill, but the successful candidate must have permission to work in the UK by the start of their employment.

About Us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You\’re Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on APPLY today!

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing and Sales

  • Industries

    Professional Training and Coaching

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Social Media & Community Management Executive employer: Phoenix Health & Safety

Phoenix Health & Safety is an exceptional employer that values creativity and community engagement, offering a hybrid working model in Cannock. With a strong focus on employee wellbeing, we provide comprehensive benefits including private healthcare, performance-related bonuses, and opportunities for professional growth within a supportive and inclusive culture. Join us to make a meaningful impact in health and safety training while enjoying a dynamic work environment that encourages innovation and collaboration.
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Contact Detail:

Phoenix Health & Safety Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Media & Community Management Executive

Tip Number 1

Familiarise yourself with Phoenix Health & Safety's brand voice and values. This will help you create content that resonates with their audience and aligns with their mission, making you a more attractive candidate.

Tip Number 2

Engage with Phoenix Health & Safety on their social media platforms before applying. Comment on their posts, share relevant content, and demonstrate your understanding of their community to show your genuine interest in the role.

Tip Number 3

Stay updated on the latest trends in social media and community management. Being able to discuss current trends and how they can be applied to Phoenix Health & Safety's strategy during interviews will set you apart from other candidates.

Tip Number 4

Prepare examples of your previous work in social media management, especially in a B2B context. Be ready to discuss specific campaigns you've run, the tools you used, and the results achieved to showcase your expertise.

We think you need these skills to ace Social Media & Community Management Executive

Social Media Management
Content Creation
Copywriting
Community Engagement
Social Listening
Data Analysis
Performance Reporting
Collaboration with Creative Teams
Scheduling Tools Proficiency
Understanding of B2B Marketing
Adaptability to Social Trends
Knowledge of Health and Safety Training
CRM Tools Familiarity (e.g., HubSpot)
Cross-Functional Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in social media management, particularly with platforms like LinkedIn, Facebook, Instagram, and YouTube. Use specific examples of past successes to demonstrate your skills.

Craft a Compelling Cover Letter: Your cover letter should reflect your passion for social media and community engagement. Mention how you can contribute to Phoenix Health & Safety's mission and values, and provide examples of how you've successfully built online communities in the past.

Showcase Your Copywriting Skills: Since strong copywriting is essential for this role, include samples of your writing or links to social media posts you've created. Make sure your tone aligns with the professional audience they target.

Highlight Relevant Tools Experience: Mention any experience you have with social media scheduling and listening tools, as well as analytics platforms. This will show that you're equipped to handle the technical aspects of the role.

How to prepare for a job interview at Phoenix Health & Safety

Showcase Your Social Media Savvy

Make sure to highlight your experience with managing social media accounts, especially on LinkedIn, Facebook, Instagram, and YouTube. Be prepared to discuss specific campaigns you've worked on and the results they achieved.

Demonstrate Your Copywriting Skills

Since strong copywriting is essential for this role, bring examples of your writing that reflect an adaptable tone for professional audiences. Consider preparing a short piece of content relevant to Phoenix Health & Safety to showcase your skills.

Prepare for Collaboration Questions

Expect questions about how you work with design and video specialists. Think of examples where you've successfully collaborated across teams to create engaging content, and be ready to discuss the outcomes.

Understand the Balance of Trends and Strategy

Be ready to talk about how you keep up with fast-moving social trends while aligning them with strategic goals. Share any experiences where you've had to balance creativity with data-driven decisions in your previous roles.

Social Media & Community Management Executive
Phoenix Health & Safety

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