Social Media & Community Management Executive
Social Media & Community Management Executive

Social Media & Community Management Executive

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our social media presence and engage with our community across multiple platforms.
  • Company: Join Phoenix Health & Safety, a top provider of health and safety training and consultancy.
  • Benefits: Enjoy hybrid working, performance bonuses, private healthcare, gym memberships, and more!
  • Why this job: Make a real impact by promoting health and safety awareness while unleashing your creativity.
  • Qualifications: Experience in managing social accounts, strong copywriting skills, and confidence with social tools required.
  • Other info: We celebrate individuality and are committed to an inclusive workplace.

The predicted salary is between 28800 - 43200 £ per year.

Location: Hybrid – Cannock, WS12 2HA

Salary: Up to £36,000.00 per annum

Contract Type: Full-time, Permanent

What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

Because you see social media as more than just posts. You see it as a powerful way to build a community, spark conversations, and drive business growth. Phoenix Health & Safety, part of Wilmington plc, is looking for a Social Media & Community Management Executive to lead our organic presence across Linked In, Facebook, Instagram and YouTube.

From content creation and scheduling to social listening and community building, you\’ll be our digital voice, bringing our business to life.

If you\’re passionate about social media, love working across teams, and want to make a difference, we\’d love to hear from you!

Please note: To complete your application, you will be redirected to Wilmington Plc\’s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply!

Job Purpose, Tasks And Responsibilities

As our Social Media & Community Management Executive, you\’ll be the voice behind Phoenix Health & Safety\’s social presence across Linked In, Facebook, Instagram, and YouTube.

Your Role Will Include

Planning and creating content that reflects our tone of voice and values, tailored for UK and South African audiences.

Scheduling posts and managing our content calendar using social media tools.

Collaborating with creatives to produce engaging graphics, reels, and videos.

Growing our community by responding to messages, engaging in groups, and amplifying learner success stories.

Monitoring reviews and mentions, turning feedback into compelling content.

Using insights and analytics to inform strategy and support wider marketing campaigns.

Aligning with paid activity and working closely with the marketing and PPC teams.

Occasionally travelling to events or courses to capture authentic, on-the-ground content.

What\’s The Best Thing About This Role

The chance to shape and grow Phoenix Health & Safety\’s social presence, driving real impact in a business that saves lives by promoting health and safety awareness. You\’ll have the creative freedom to test ideas, bring stories to life, and work across multiple campaigns and platforms.

What\’s The Most Challenging Thing About This Role

Balancing fast-moving social trends with strategic, data-driven goals while managing multiple platforms and stakeholders.

What We\’re Looking For

To be successful in this role, you must have:

Experience managing social accounts across Linked In, Facebook, Instagram and YouTube, ideally in a B2B setting.

Strong copywriting skills with adaptable tone for professional audiences.

Confidence using scheduling and social listening tools.

Ability to report on performance and provide recommendations.

Experience collaborating with design/video specialists.

Ability to work cross-functionally with marketing and sales teams.

Willingness to travel occasionally.

It Would Be Great If You Also Have

Awareness of paid social and its relationship with organic content.

Familiarity with HubSpot or other CRM tools.

An interest in health and safety training or professional services marketing.

We know it\’s not a skill, but the successful candidate must have permission to work in the UK by the start of their employment.

About Us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Find What You\’re Looking For

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.

Click on APPLY today!

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Social Media & Community Management Executive employer: Phoenix Health & Safety

At Phoenix Health & Safety, part of Wilmington plc, we pride ourselves on being an exceptional employer that values creativity and community engagement. Our hybrid working model, coupled with a range of benefits including performance-related bonuses, private healthcare, and opportunities for personal growth, creates a supportive environment where employees can thrive. Join us in Cannock to make a meaningful impact in health and safety training while enjoying a culture that celebrates individuality and inclusivity.
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Contact Detail:

Phoenix Health & Safety Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Media & Community Management Executive

✨Tip Number 1

Familiarise yourself with Phoenix Health & Safety's current social media presence. Engage with their posts and understand their tone of voice. This will help you demonstrate your knowledge and passion for their brand during any discussions.

✨Tip Number 2

Showcase your experience by preparing examples of successful social media campaigns you've managed in the past. Be ready to discuss how you used analytics to inform your strategies and the impact they had on community engagement.

✨Tip Number 3

Network with professionals in the health and safety sector or those who work in B2B social media management. This can provide valuable insights into industry trends and may even lead to referrals or recommendations.

✨Tip Number 4

Prepare to discuss how you would approach content creation for both UK and South African audiences. Understanding cultural nuances and tailoring your content accordingly will show your adaptability and strategic thinking.

We think you need these skills to ace Social Media & Community Management Executive

Social Media Management
Content Creation
Copywriting Skills
Community Engagement
Social Listening
Data Analysis
Performance Reporting
Collaboration with Creative Teams
Scheduling Tools Proficiency
Cross-Functional Teamwork
Understanding of B2B Marketing
Adaptability to Social Trends
Knowledge of Paid Social Strategies
Familiarity with CRM Tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in social media management, particularly across LinkedIn, Facebook, Instagram, and YouTube. Use specific examples that demonstrate your ability to create engaging content and grow online communities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and community management. Mention how your skills align with the job description and express your enthusiasm for contributing to Phoenix Health & Safety's mission.

Showcase Your Copywriting Skills: Include samples of your writing or links to social media posts you've created. Highlight your ability to adapt your tone for different audiences, as this is crucial for the role.

Highlight Collaborative Experience: Emphasise any experience you have working with design or video specialists. Mention specific projects where you collaborated with other teams to produce engaging content, as this will demonstrate your ability to work cross-functionally.

How to prepare for a job interview at Phoenix Health & Safety

✨Showcase Your Social Media Savvy

Be prepared to discuss your experience managing social media accounts, particularly on LinkedIn, Facebook, Instagram, and YouTube. Highlight specific campaigns you've worked on and the results achieved, demonstrating your understanding of both organic and paid strategies.

✨Demonstrate Your Copywriting Skills

Since strong copywriting is essential for this role, bring examples of your writing that reflect adaptability in tone for professional audiences. Be ready to discuss how you tailor content for different platforms and audiences, especially for UK and South African markets.

✨Engage with Their Values

Research Phoenix Health & Safety's mission and values before the interview. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of promoting health and safety awareness through social media.

✨Prepare for Collaboration Questions

Expect questions about your experience working cross-functionally with marketing and sales teams. Think of examples where you successfully collaborated with creatives or other departments to produce engaging content, and be ready to discuss the outcomes.

Social Media & Community Management Executive
Phoenix Health & Safety

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