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For Companies At a Glance
- Tasks: Build strong relationships with key clients and drive business growth.
- Company: Join Phoenix Health & Safety, a leader in health and safety consultancy.
- Benefits: Enjoy hybrid working, private healthcare, gym memberships, and more!
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in consultative sales and excellent communication skills required.
- Other info: Be part of a rapidly growing team with exciting career opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Hybrid/Cannock
Salary: Competitive
Contract Type: Full Time, Permanent
What We Can Offer You:
- Hybrid Working
- Life Assurance
- Vitality Private Healthcare
- Additional Holiday Purchase
- Health Cash Plan
- Subsidised Gym Memberships
- Cycle to Work scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You
Phoenix Health and Safety, part of Wilmington plc are looking for a motivated, client-focused Key Account Manager who thrives on building strong relationships and delivering results. You will be pivotal in ensuring our largest customers are satisfied while growing our business. If you have a consultative sales approach, excellent communication skills, and a drive to achieve ambitious targets, you’ll be a perfect fit for this role.
Job Purpose, Tasks and Responsibilities
The Key Account Manager plays a critical role within the sales team, ensuring that our largest customers in a defined region are satisfied while maintaining 100% retention. You will identify opportunities to upsell to existing clients, find new prospects, and grow their account portfolio. The KAM is responsible for building and managing a strong pipeline, meeting KPIs, and representing Phoenix to the highest standards, while working closely with SDRs to drive new business and achieve 30% monthly territory growth.
Tasks and Responsibilities:
- Conduct structured introductory meetings with prospective clients passed from the SDR.
- Use consultative questioning to understand compliance needs, pain points, and business goals.
- Qualify opportunities further and present the Phoenix value proposition in a compelling, relevant way.
- Collaborate with wider teams within Phoenix to develop tailored proposals, pricing, and solutions.
- Deliver and co-deliver client presentations and key pitch meetings, particularly for mid-to-large opportunities.
- Ensure all documentation reflects a clear understanding of client challenges, timelines, and success criteria.
- Contribute to the preparation of key project bids and tenders, ensuring commercial and operational alignment.
- Act as a liaison between sales, delivery, and leadership to ensure accurate scopes and deliverables.
- Support pre-contract onboarding to ensure smooth transition to account delivery teams.
- Maintain all meeting notes, proposal stages, and deal statuses in HubSpot.
- Track conversion metrics and maintain accurate pipeline visibility.
- Provide feedback to marketing and outbound teams based on prospect conversations and objections.
What’s the Best Thing About This Role
You will have the opportunity to build and nurture long-term relationships with key clients, directly contributing to the company’s growth and success. The role offers autonomy, career development, and the chance to make a tangible impact on Phoenix Health & Safety’s success.
What’s the Most Challenging Thing About This Role
Managing a high-value client portfolio while meeting aggressive growth targets can be demanding. The Key Account Manager must balance client satisfaction with business development, ensuring both retention and expansion are consistently achieved.
What We’re Looking For
To be successful in this role, you must have / be:
- Experience in client-facing consultative sales or relationship management.
- Proven ability to present solutions, write proposals, and close deals.
- Strong collaboration and communication skills, able to bridge multiple internal teams.
- Experience with CRM systems (preferably HubSpot) and pipeline management.
- Familiarity with tender/bid processes and B2B service sales is a plus.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About us
Phoenix Health & Safety, part of Wilmington Plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Find What You’re Looking For
We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you Join us and achieve more within your career with mutual respect, support, and fair rewards.
Click on “APPLY” today
Key Account Manager employer: Phoenix Health & Safety
Contact Detail:
Phoenix Health & Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a short, engaging summary of your experience and what you can bring to the table. Make it memorable!
✨Tip Number 3
Follow up after meetings! If you've had a chat with someone about a potential opportunity, drop them a quick email thanking them for their time and reiterating your interest. It shows you're keen and professional.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd. Don't miss out!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your consultative sales experience and how you've built strong client relationships in the past. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve met or exceeded targets, managed client portfolios, or contributed to business growth. This will help us see your potential impact at Phoenix.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Remember to apply through Wilmington Plc’s career site as mentioned in the job description. It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Phoenix Health & Safety
✨Know Your Clients
Before the interview, research Phoenix Health and Safety's key clients and their industries. Understanding their needs and challenges will help you demonstrate your consultative sales approach and show how you can add value to their business.
✨Master the Value Proposition
Be ready to articulate Phoenix's value proposition clearly. Prepare examples of how you've successfully addressed client pain points in the past, and think about how you can tailor these experiences to fit the specific needs of the role.
✨Showcase Your Collaboration Skills
Since the role involves working closely with various teams, be prepared to discuss your experience in collaboration. Share specific examples of how you've bridged gaps between departments to achieve a common goal, especially in a sales context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage high-value clients. Think through potential challenges you might face in this role and how you would address them, focusing on both client satisfaction and business growth.
