At a Glance
- Tasks: Provide technical support for financial applications and troubleshoot issues efficiently.
- Company: Join Standard Life, a leader in retirement savings with a focus on innovation.
- Benefits: Enjoy up to £60,000 salary, 38 days leave, private medical cover, and flexible working options.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact in financial technology while developing your skills in a dynamic environment.
- Qualifications: Experience in financial services and knowledge of trading floor applications are essential.
The predicted salary is between 54000 - 60000 £ per year.
Job Type: Perm
Location
This role will be based in our London office or Birmingham office, with time spent travelling between our offices in Edinburgh & Telford.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility.
We will discuss what is important to you and balancing this with business requirements during the recruitment process.
You can read more about flexible working here.
Salary and benefits
Up to £60,000 plus discretionary bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Closing Date
28th August
We’re Standard Life, a retirement specialist focused entirely on retirement savings and income.
We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’vebeen helping our customers plan and prepare for their financial futures.
Life today is increasingly complicated, uncertainand unpredictable.
People move through different careers, face unexpectedmomentsand navigate important choices.
We offer our colleagues flexibility, trust and benefits that work for whatever life brings.
In return we expect curiosity, connection, accountabilityandhigh standards.
We make room for what matters - so you can bring your best, every day.
The role
We are seeking an experienced Senior Trade Floor Support SME to join our Asset Management Technology Solutions team.
The ideal candidate will have a strong background in supporting electronic trading platforms, preferably on the buy-side, though sell-side experience will also be considered.
This role is primarily focused on application support for platforms including Black Rock Aladdin, Beacon, Bloomberg, Tradeweb, DTCC, Morningstar, and LSEG Workspace.
Scripting skills are highly desirable, and experience with development languages such as Python, Java, or Power Shell is a bonus but not essential.
Key responsibilities
- Technical
- Technical Support & Issue Resolution
- Provide technical support for financial applications including Black Rock Aladdin, Bloomberg, Tradeweb, Beacon, DTCC, Morningstar, LSEG Workspace, Lipper, File Transfer systems, and Microsoft Excel.
- Troubleshoot and resolve issues related to financial applications in a timely and efficient manner.
- Monitor system performance and proactively address potential issues to minimise downtime.
- Automation, Integration & Development
- Basic scripting experience (e. g., SQL, Python, Power Shell) is desirable to support automation and troubleshooting.
Full development capability is not required, but familiarity with these tools is a plus.
- Leverage hands-on experience with Snowflake for cloud-based data warehousing, enabling scalable and efficient analytics solutions.
- Apply strong quantitative analysis skills to support data-driven decision-making and improve operational efficiency.
- Demonstrate working knowledge of AWS Cloud Infrastructure, contributing to cloud-based deployments, monitoring, and optimization of services.
- User Management & Collaboration
- Manage application access and user permissions across platforms.
- Collaborate with end-users to understand business needs and deliver tailored technical solutions.
- Conduct training sessions to improve user proficiency with financial tools and platforms.
- Maintain comprehensive documentation and a knowledge base for troubleshooting and training purposes.
- Continuous Improvement & Industry Awareness
- Stay current with industry trends, emerging technologies, and best practices in financial technology to continuously improve support capabilities and system performance.
What we're looking for
Experience
- Experience within Financial Services and Asset Management
- Knowledge and experience of trading floor applications
- An experienced technology analyst with a track record of on time delivery and quality.
- A career history that includes leading a technical area; a track record of delivering responsive, high quality and customer focussed services.
- Knowledge of Agile methodologies
- Solid understanding of financial markets and end-to-end trading processes.
- Proven experience supporting a major buy-side IBOR platform—Black Rock Aladdin preferred—alongside related technologies such as Bloomberg, Tradeweb, DTCC, Morningstar, and LSEG Workspace.
- Familiarity with cloud and data technologies (AWS, Snowflake) and scripting for automation (SQL, Python, Power Shell); experience with development languages like Java is a plus.
- Relevant certifications (e. g., Bloomberg Essentials, Black Rock Aladdin Certification) are advantageous.
- Ability to manage multiple threads of work under pressure.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Being proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate actions.
- Conveying a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action.
- Dealing effectively with unexpected situations in a timely manner, taking advantage of opportunities and overcoming problems.
- Strong stakeholder management and engagement skills, coupled with excellent communication, influencing and facilitation skills, for problem solving/troubleshooting activities
- Technical Capability
- Solid understanding of financial markets and end-to-end trading processes.
- Proven experience supporting a major buy-side IBOR platform—Black Rock Aladdin preferred—alongside related technologies such as Bloomberg, Tradeweb, DTCC, Morningstar, and LSEG Workspace.
- Familiarity with cloud and data technologies (AWS, Snowflake) and scripting for automation (SQL, Python, Power Shell); experience with development languages like Java is a plus.
- Relevant certifications (e. g., Bloomberg Essentials, Black Rock Aladdin Certification) are advantageous.
- Personal Attributes
- Ability to manage multiple threads of work under pressure.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Being proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate actions.
- Conveying a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action.
- Dealing effectively with unexpected situations in a timely manner, taking advantage of opportunities and overcoming problems.
- Strong stakeholder management and engagement skills, coupled with excellent communication, influencing and facilitation skills, for problem solving/troubleshooting activities
Desirable
- Bachelor's degree in Finance, Computer Science, Information Technology, or related field.
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.
If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
- Find out more about working at Standard Life
- Guide for Candidates: standardlifeplc. pagetiger. com/guideforcandidates
- Find or get answers from our colleagues: www. standardlifeplc. com/careers/talk-to-us
- #LI-DS2
- #LI-HYBRID
- #J-18808-Ljbffr
Tradefloor Support Analyst employer: Phoenix Group
Phoenix Group is an excellent employer, offering a dynamic work environment in the heart of Edinburgh where you can thrive as an Investment Operations Analyst. With a strong emphasis on flexibility through a hybrid work model, employees benefit from a supportive culture that prioritises operational excellence and collaboration with diverse stakeholders. Additionally, the company provides comprehensive benefits, including a competitive salary, bonuses, and generous leave, ensuring that team members are well-rewarded for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Tradefloor Support Analyst
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Phoenix Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Phoenix Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Phoenix Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Tradefloor Support Analyst
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Phoenix Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Phoenix Group how you can be a team player!
How to prepare for a job interview at Phoenix Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Phoenix Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Phoenix Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
