Senior User Experience Designer

Senior User Experience Designer

Full-Time 62000 - 62000 £ / year (est.) Home office (partial)
Phoenix Group

At a Glance

  • Tasks: Design intuitive digital experiences and collaborate on user-centred design projects.
  • Company: Join Standard Life, a leader in retirement savings with a focus on flexibility and inclusion.
  • Benefits: Up to £62,000 salary, 38 days leave, private medical cover, and excellent pension.
  • Other info: Flexible working options available; we value curiosity and high standards.
  • Why this job: Make a real impact by improving customer experiences and financial outcomes.
  • Qualifications: Strong UX design experience and ability to lead user research activities.

The predicted salary is between 62000 - 62000 £ per year.

Job Type: Permanent

Location and flexible working: Edinburgh, Birmingham, Telford or London - All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Salary: Up to £62,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more.

Closing Date: 28th August

Who are we? We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures. Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role: You will balance hands-on design, strategic thinking and collaboration. No two days are quite the same. One day you might be facilitating workshops to uncover customer needs, the next you're conducting research, refining digital journeys, or helping a squad make better design decisions. Going beyond creating wireframes and prototypes, you will help shape the direction of products and services, ensuring customer needs, business goals and technical constraints are considered together. You will build strong relationships with stakeholders, advocate design and research principles, challenge assumptions constructively, and use evidence and insight to influence decisions. A key part of the role is supporting others in the UX team. Sharing knowledge, providing feedback, and helping to raise the quality of research and design across the team. Ultimately, it's about making complex problems simpler and creating experiences that genuinely improve our customers' lives and their financial outcomes.

What we’re looking for:

  • Strong track record of designing intuitive digital experiences across websites, secure portals, and native iOS and Android applications, with a focus on accessibility and inclusion.
  • Proven experience leading end-to-end user-centred design (UCD) activities, including research planning, methodology selection, user research and insight generation.
  • Demonstrated expertise in interaction design, applying emerging technology trends and AI tools to create effective, user-focused design solutions.
  • Experience presenting research findings, design recommendations and UCD principles to stakeholders, influencing design decisions and business outcomes.
  • Proven ability to coach and develop colleagues while delivering research and design activities within regulatory and legislative frameworks.

We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Senior User Experience Designer employer: Phoenix Group

Phoenix Group is an excellent employer, offering a dynamic work environment in the heart of Edinburgh where you can thrive as an Investment Operations Analyst. With a strong emphasis on flexibility through a hybrid work model, employees benefit from a supportive culture that prioritises operational excellence and collaboration with diverse stakeholders. Additionally, the company provides comprehensive benefits, including a competitive salary, bonuses, and generous leave, ensuring that team members are well-rewarded for their contributions.

Phoenix Group

Contact Details:

Phoenix Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior User Experience Designer

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Phoenix Group for a Senior User Experience Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Phoenix Group before they go live!

We think you need these skills to ace Senior User Experience Designer

User-Centred Design (UCD)
Research Planning
Methodology Selection
User Research
Insight Generation
Interaction Design
Accessibility and Inclusion

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Experience Designer at Phoenix Group, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Phoenix Group does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Phoenix Group. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Phoenix Group.

How to prepare for a job interview at Phoenix Group

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Phoenix Group, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Phoenix Group might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Phoenix Group!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Phoenix Group is looking for.