Senior Implementation Manager
Senior Implementation Manager

Senior Implementation Manager

Temporary 46000 - 46000 £ / year (est.) Home office (partial)
Phoenix Group

At a Glance

  • Tasks: Lead large-scale projects and guide clients through technology transitions.
  • Company: Join Standard Life, a leader in retirement savings with over 200 years of experience.
  • Benefits: Enjoy a competitive salary, generous leave, private medical cover, and flexible working options.
  • Why this job: Make a real impact by helping clients navigate their retirement journey with innovative solutions.
  • Qualifications: Proven experience in project management within the Workplace Pensions sector.
  • Other info: We value diversity and welcome applicants from all backgrounds.

The predicted salary is between 46000 - 46000 £ per year.

Job Type: Fixed Term Contract - 18 months

Location: Any of our offices (Edinburgh, Birmingham, Telford or London). Hybrid with limited travel.

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 10th April 2026

Salary and benefits: From £46k (depending on experience), plus an indicative bonus range of 16-32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we? We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

The role: This role leads the delivery of large‑scale projects, supporting strategically important clients as they move their Workplace Pension scheme onto a new technology ecosystem. You will be responsible for guiding clients through every stage of the change journey—from initial scoping and data readiness through to implementation, training, and warranty. A key part of the role is coordinating with internal Operations and IT teams to ensure that all client requirements are understood, prioritised, and delivered effectively. You will act as a trusted partner to clients, ensuring a smooth transition, a high‑quality experience, and long‑term retention.

What we are looking for:

  • A highly experienced Senior Project Manager with a track record of delivering complex, multi‑workstream transitions in the Workplace Pensions environment.
  • Strong DC Workplace Pension knowledge, enabling confident discussions with senior stakeholders, trustees, advisers, and internal teams.
  • Exceptional communication and stakeholder‑management skills, with the ability to influence at senior levels and represent the programme professionally in key meetings.
  • Expertise in building and managing robust project toolkits, ensuring structure, control, risk management, and clarity across all workstreams.
  • The ability to educate, train, and support clients on the new technology ecosystem, guiding them confidently through each stage of the transition and warranty period.
  • A collaborative project manager who can work seamlessly with Operations, IT, and third parties to deliver client requirements—covering areas such as project scoping, data cleansing, interfaces, and digital journeys.

We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. We’re reviewing applications as they come in, so apply early to avoid missing out.

Senior Implementation Manager employer: Phoenix Group

Standard Life is an exceptional employer that prioritises flexibility and employee well-being, offering a range of benefits including generous annual leave, private medical cover, and opportunities for career breaks. With a strong commitment to fostering a supportive work culture, we encourage personal growth and development while ensuring our employees can balance their professional and personal lives effectively. Join us in our Edinburgh, Birmingham, Telford, or London offices, where you will play a pivotal role in transforming the retirement landscape for our clients.
Phoenix Group

Contact Detail:

Phoenix Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Implementation Manager

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Implementation Manager role.

✨Tip Number 2

Prepare for those interviews by researching the company and its culture. We want to see how you can fit into our team at Standard Life, so think about how your experience aligns with our values and the role requirements.

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate your experience in managing complex projects and your knowledge of Workplace Pensions. We’re looking for someone who can communicate effectively with senior stakeholders, so show us what you’ve got!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re reviewing applications as they come in, so the sooner you apply, the better your chances!

We think you need these skills to ace Senior Implementation Manager

Project Management
Stakeholder Management
Workplace Pension Knowledge
Communication Skills
Data Readiness
Implementation Skills
Training and Support
Risk Management
Collaboration
Change Management
Client Relationship Management
Technical Ecosystem Understanding
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Implementation Manager role. Highlight your experience in managing complex projects and your knowledge of Workplace Pensions. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past successes and how they relate to the responsibilities outlined in the job description.

Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to demonstrate your exceptional communication skills in your application. We love seeing candidates who can influence and engage effectively at all levels.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at Standard Life.

How to prepare for a job interview at Phoenix Group

✨Know Your Stuff

Make sure you brush up on your knowledge of Workplace Pensions and the technology ecosystem involved. Be ready to discuss specific projects you've managed, especially those that required coordination with multiple teams. This will show that you understand the complexities of the role.

✨Showcase Your Communication Skills

Prepare examples that highlight your exceptional communication and stakeholder management skills. Think about times when you influenced senior stakeholders or navigated tricky conversations. This is crucial for a Senior Implementation Manager, so make it count!

✨Demonstrate Your Collaborative Spirit

Be ready to talk about how you've worked with Operations, IT, and third parties in past projects. Share specific instances where your collaboration led to successful outcomes. This will help illustrate that you're a team player who can deliver client requirements effectively.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company’s approach to client transitions and their technology ecosystem. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.

Senior Implementation Manager
Phoenix Group

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