At a Glance
- Tasks: Lead initiatives to enhance customer experience in retirement savings and drive growth.
- Company: Phoenix Group, a leader in financial services with a focus on customer engagement.
- Benefits: Salary up to £75,000, private medical cover, and generous annual leave.
- Other info: Hybrid role based in Edinburgh with opportunities for professional development.
- Why this job: Make a real impact on customer experience and shape the future of retirement savings.
- Qualifications: Significant experience in a regulated financial environment and proven growth track record.
The predicted salary is between 75000 - 75000 £ per year.
Phoenix Group is looking for a senior leader based in Edinburgh to enhance customer experience in retirement savings. This role requires strong commercial judgement and the ability to influence various stakeholders while translating strategies into measurable outcomes for customer engagement.
Ideal candidates will have significant experience in a regulated financial environment with a proven track record in driving growth and retention.
The position offers a salary of up to £75,000, plus benefits including private medical cover and generous annual leave.
Senior CX & Growth Leader | Hybrid, Edinburgh employer: Phoenix Group
Phoenix Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the heart of Edinburgh. With competitive salaries, comprehensive benefits including private medical cover, and a commitment to fostering talent, we empower our team to make a meaningful impact in enhancing customer experiences in retirement savings. Join us to be part of a forward-thinking organisation that values innovation and collaboration.
