Senior Client Communications Consultant

Join to apply for the Senior Client Communications Consultant role at Phoenix Group Job Description Job Type: Permanent Location: Hybrid with time spent working in the Edinburgh and/or London offices, as well as home and client offices Flexible working: All roles are open to part-time, job-share, and other flexible arrangements. We will discuss your preferences during the recruitment process. More about Phoenix Flex can be found here . Closing Date: 16th May Salary and benefits: From £75k, plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3 volunteering days, and more. Who are we? We aim to be the best employer for our 6,600 colleagues. As the UK’s largest long-term savings and retirement business, we offer products across Standard Life, SunLife, Phoenix Life, and ReAssure. We serve around 1 in 5 UK pension holders and are committed to transitioning to net zero by 2050. The Opportunity As a senior team member, you’ll design and deliver multi-channel communication strategies that engage workplace members and support client goals. You’ll collaborate with trustees, corporate clients, and senior stakeholders to drive impactful campaigns. Additionally, you will mentor colleagues to raise standards and foster innovation. What You’ll Do Lead strategic communication planning and execution for major workplace clients (typically £500m+ AUA). Build trusted relationships with clients, trustees, and stakeholders. Create engaging member narratives based on data, insights, and market knowledge. Oversee campaign execution ensuring quality, compliance, and impact. Contribute to business growth through new propositions and content development. Mentor junior team members, promoting continuous improvement and innovation. What You’ll Bring Experience leading large-scale communication campaigns in corporate or workplace savings sectors. Strong project management and stakeholder influence skills. Excellent communication skills. Strategic thinking, creativity, and commercial awareness. Experience coaching or developing others is advantageous. Professional qualifications like CIM or pensions-related certifications are desirable but not essential. We Want To Hire The Whole Version Of You. We welcome applicants from all backgrounds and are committed to inclusivity. If your experience differs from the listed requirements but you believe you can add value, we’d love to hear from you. Please inform us of any adjustments needed during the recruitment process to support your best performance. Find out more about: Guide for Candidates Get in touch with our colleagues Seniority level Mid-Senior level Employment type Part-time Job function Marketing, Public Relations, and Writing/Editing #J-18808-Ljbffr