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- Tasks: Join our Risk team to oversee and enhance operational resilience across the Group.
- Company: Phoenix Group is the UK's largest long-term savings and retirement business, committed to sustainability.
- Benefits: Enjoy flexible working, up to £70,000 salary, generous leave, and a strong bonus potential.
- Why this job: Make a real impact in a FTSE 100 company while shaping resilience in a dynamic environment.
- Qualifications: Experience in operational resilience or risk oversight with strong analytical and communication skills required.
- Other info: We welcome diverse applicants and offer adjustments during the recruitment process.
The predicted salary is between 42000 - 84000 £ per year.
We have an incredible opportunity to join us here at Phoenix Group as an Operational Risk Manager - Resilience to join our second-line Risk team. Supporting the implementation and oversight of the Group's Risk Management Framework and the effectiveness of risk management and compliance across the Group and promoting the effectiveness of the Group's management of risk externally.
Job Type: Permanent
Location: This role could be based in either our London, Birmingham, Telford or Edinburgh offices with time spent working in the office and at home.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 6.6.25
Salary and benefits: Up to £70,000 dependant upon experience, plus 16-32% bonus potential, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.
Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We're the UK's largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.
What are we looking for? We're looking for an Operational Resilience Risk Manager to join our second-line Risk team. You'll play a vital role in how we oversee and challenge the way Phoenix prepares for, responds to, and recovers from disruption-across our people, processes, technology and third parties. It's an exciting opportunity to shape the future of resilience in a complex and evolving environment and make a real difference in a FTSE 100 business. You're an experienced risk or resilience professional with a passion for making things work under pressure. You're confident analysing complex systems, asking the tough questions, and helping the business see around corners.
Key responsibilities:
- Supporting second-line oversight of the Group's Operational Resilience Framework
- Challenging the identification of important business services and impact tolerances
- Advising on business continuity, disaster recovery, and third-party resilience arrangements
- Reviewing resilience testing outcomes and scenario analysis
- Monitoring compliance with regulatory requirements (e.g. FCA, PRA, DORA)
- Helping inform Board and senior leadership reporting on operational resilience risk
- Collaborating with teams across Risk, Technology, Procurement, and Business Operations
- Promoting a proactive, forward-thinking risk culture
Essential:
- Experience in operational resilience, business continuity, or risk oversight
- Strong understanding of resilience regulation and best practice (e.g. PRA SS1/21, FCA PS21/3)
- Ability to communicate effectively with senior stakeholders
- A collaborative mindset with strong analytical skills
- Confidence in challenging constructively and offering practical solutions
- Exposure to resilience within third-party or cloud environments is preferred
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.
Operational Resilience Risk Manager employer: Phoenix Group
Contact Detail:
Phoenix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Risk Manager
✨Tip Number 1
Familiarise yourself with the key regulations and frameworks relevant to operational resilience, such as PRA SS1/21 and FCA PS21/3. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role's requirements.
✨Tip Number 2
Network with professionals in the risk management field, especially those who work in operational resilience. Engaging with industry experts can provide insights into current challenges and trends, making you a more informed candidate.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed risk or improved resilience. Highlighting your analytical skills and ability to communicate effectively with senior stakeholders will set you apart.
✨Tip Number 4
Showcase your collaborative mindset by thinking of ways you can work with various teams, such as Technology and Procurement, to enhance operational resilience. Being able to articulate how you can contribute to a proactive risk culture will be beneficial.
We think you need these skills to ace Operational Resilience Risk Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Operational Resilience Risk Manager position. Tailor your application to highlight how your skills and experiences align with the key responsibilities mentioned in the job description.
Highlight Relevant Experience: Focus on showcasing your experience in operational resilience, business continuity, or risk oversight. Use specific examples from your past roles that demonstrate your ability to manage risks effectively and communicate with senior stakeholders.
Craft a Strong Cover Letter: Your cover letter should not only express your enthusiasm for the role but also explain why you are a great fit for Phoenix Group. Mention your understanding of resilience regulations and best practices, and how you can contribute to the company's goals.
Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for any spelling or grammatical errors, and ensure that your CV and cover letter are well-structured and easy to read. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Phoenix Group
✨Understand the Role
Make sure you have a solid grasp of what an Operational Resilience Risk Manager does. Familiarise yourself with the key responsibilities and how they align with Phoenix Group's goals, especially regarding risk management frameworks and compliance.
✨Showcase Your Experience
Prepare to discuss your previous experience in operational resilience or risk oversight. Be ready to provide specific examples of how you've successfully managed risks or improved resilience in past roles, particularly under pressure.
✨Know the Regulations
Brush up on relevant regulations such as PRA SS1/21 and FCA PS21/3. Demonstrating your understanding of these regulations will show that you're well-prepared and knowledgeable about the compliance landscape.
✨Engage with Stakeholders
Highlight your ability to communicate effectively with senior stakeholders. Prepare to discuss how you've collaborated with different teams in the past and how you can bring that collaborative mindset to Phoenix Group.
