Telephone Account Manager, RS&AM in London
Telephone Account Manager, RS&AM

Telephone Account Manager, RS&AM in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
Phoenix Group

At a Glance

  • Tasks: Engage with clients and develop strong relationships over the phone.
  • Company: Standard Life, a leading financial services company.
  • Benefits: Competitive salary, flexible working hours, and career development opportunities.
  • Why this job: Join a dynamic team and make a real difference in client satisfaction.
  • Qualifications: Strong communication skills and a passion for client engagement.
  • Other info: Exciting work environment with opportunities for growth and learning.

The predicted salary is between 28800 - 43200 £ per year.

If you’re someone who is a commercial thinker, enjoys engaging and developing client relationships and has an excellent telephone manner, Standard Life could be the place for you.

Telephone Account Manager, RS&AM in London employer: Phoenix Group

Standard Life is an excellent employer for those seeking a dynamic and supportive work environment as a Telephone Account Manager. With a strong focus on employee development, we offer comprehensive training programmes and career progression opportunities, all while fostering a collaborative culture that values innovation and client engagement. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to make a meaningful impact in the financial services sector.
Phoenix Group

Contact Detail:

Phoenix Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Account Manager, RS&AM in London

✨Tip Number 1

Make sure you know your stuff! Research Standard Life and understand their values, products, and the market they operate in. This will help you engage confidently during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your telephone skills! Since the role is all about engaging clients over the phone, try role-playing with a friend or family member. Get comfortable with common scenarios and questions to boost your confidence.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you internally, which can give you a leg up in the application process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Standard Life.

We think you need these skills to ace Telephone Account Manager, RS&AM in London

Commercial Thinking
Client Relationship Development
Excellent Telephone Manner
Engagement Skills
Communication Skills
Sales Skills
Negotiation Skills
Customer Service Orientation

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make a difference, especially for a role that involves client engagement.

Tailor Your Application: Make sure to customise your application for the Telephone Account Manager position. Highlight your relevant experience and skills that align with the job description. We love seeing how you connect your background to what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for us!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Phoenix Group

✨Know Your Numbers

As a Telephone Account Manager, you'll need to demonstrate your commercial thinking. Brush up on relevant metrics and figures related to the industry. Be ready to discuss how you can leverage these numbers to drive client engagement and growth.

✨Practice Your Pitch

Since this role heavily relies on your telephone manner, practice makes perfect! Role-play common scenarios with a friend or family member. Focus on clarity, tone, and how you can build rapport quickly over the phone.

✨Showcase Relationship Building Skills

Prepare examples of how you've successfully developed client relationships in the past. Think about specific strategies you used to engage clients and how you maintained those relationships over time.

✨Ask Insightful Questions

Interviews are a two-way street. Prepare thoughtful questions that show your interest in Standard Life and the Telephone Account Manager role. This could include inquiries about their client engagement strategies or how they measure success in this position.

Telephone Account Manager, RS&AM in London
Phoenix Group
Location: London

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