Standard Life in Edinburgh is offering a permanent, hybrid role in our Workplace Telephony Team, supporting pension customers over the phone. You’ll respond to inquiries, update member details, and guide customers to use the Standard Life App and online services.
We value clear communication and a customer‑first mindset, with full training and progression opportunities. After an initial six months on site, a hybrid pattern with 60% office presence is available.
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Hybrid Pension Support Specialist employer: Phoenix Group
Standard Life is an exceptional employer, offering a dynamic work environment in London, Edinburgh, Telford, or Birmingham, with flexible working arrangements that prioritise your needs. With a competitive salary and comprehensive benefits package, including generous annual leave, private medical cover, and opportunities for career development, we foster a culture of curiosity and accountability, empowering you to thrive while making a meaningful impact in the retirement sector.
