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- Tasks: Lead a team providing proactive support for key business systems and enhance operational resilience.
- Company: Dynamic financial services firm based in Edinburgh with a focus on innovation.
- Benefits: Hybrid work model, substantial benefits, and opportunities for professional growth.
- Why this job: Join a forward-thinking team and make a real impact in the financial sector.
- Qualifications: Experience in asset management, proficiency in Python and SQL, and cloud platform knowledge.
- Other info: Exciting opportunity to lead in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
A financial services firm is seeking a Support Lead to manage a small team providing proactive support for key business systems in Edinburgh. The role involves day-to-day leadership of L1/L2 support, incident management, and collaborating with engineering teams to enhance operational resilience.
Ideal candidates will have experience in asset management, proficiency in Python and SQL, and a strong understanding of cloud platforms such as AWS and Snowflake.
The role offers a hybrid work model with substantial benefits.
Support Lead - Data Platform Reliability & Automation in Edinburgh employer: Phoenix Group
Contact Detail:
Phoenix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Lead - Data Platform Reliability & Automation in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you’ve got experience with Python, SQL, or cloud platforms, be ready to discuss specific projects where you used these tools. Real-life examples can make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on incident management scenarios. Think about how you’d lead a team through a tough situation and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Lead - Data Platform Reliability & Automation in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in asset management and your proficiency in Python and SQL. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Support Lead role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch!
Showcase Your Leadership Skills: Since this role involves leading a small team, make sure to highlight any previous leadership experience. We’re looking for someone who can inspire and manage effectively, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Phoenix Group
✨Know Your Tech Inside Out
Make sure you brush up on your Python and SQL skills before the interview. Be ready to discuss how you've used these languages in past roles, especially in relation to incident management and operational resilience.
✨Showcase Your Leadership Skills
As a Support Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your approach to mentoring and developing team members.
✨Understand the Business Context
Familiarise yourself with the financial services sector and the specific challenges it faces. Be prepared to discuss how your experience in asset management can contribute to the firm's goals and enhance their support operations.
✨Get Comfortable with Cloud Platforms
Since the role involves working with AWS and Snowflake, make sure you understand their functionalities and benefits. Be ready to share any relevant experiences you've had with these platforms and how they can improve operational resilience.
