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- Tasks: Provide expert consultancy on Employee Relations and support stakeholders throughout their journey.
- Company: Join a FTSE 100 organisation committed to sustainability and employee well-being.
- Benefits: Inclusive culture, career development opportunities, and support for all backgrounds.
- Why this job: Make a real impact by guiding colleagues through complex ER situations.
- Qualifications: Experience in managing ER cases and strong knowledge of UK employment law.
- Other info: Dynamic role with opportunities for growth and innovation in HR practices.
The predicted salary is between 36000 - 60000 £ per year.
Overview of products across our market‑leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We are a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we are not done yet.
As an Employee Relations Consultant you will be a trusted advisor providing expert consultancy and support to stakeholders across all stages of Employee Relations (ER) case and project activity. You will offer commercially focused, risk‑based guidance that aligns with employment legislation, case law, regulatory requirements, and best practice.
Key Responsibilities- Supporting complex multi‑strand ER activity throughout a colleague’s journey with Phoenix, including settling in periods, performance management, conduct disciplinaries and grievance resolution (formal and facilitated conversations).
- Present risk‑ and cost‑based options to aid decision‑making, ensuring compliance with employment and regulatory law.
- Coach our People Leaders through ambiguous and sensitive situations, identifying key risks and delivering commercially sound solutions.
- Deliver organisational design (OD) initiatives by advising on business case development, consultation processes, selection criteria, and redeployment strategies.
- Assist with right‑to‑work compliance, including sponsorship management and coordination with legal advisors on complex immigration cases.
- Lead and deliver ER‑related projects, including TUPE consultations and broader HR change initiatives.
- Apply a digital mindset to identify and support delivery of new or existing technologies that enhance our delivery of ER while maintaining or improving the colleague experience.
- Provide governance and advisory support on employment policies, including those owned by other HR Centres of Excellence.
- Manage ‘without prejudice’ conversations and settlement agreements where appropriate.
- Identify ER trends and provide insights to inform people strategies and manager capability development.
- Deliver manager education sessions on ER processes and best practices.
- Monitor legislative changes, case law, and HR trends to proactively update stakeholders and evolve our ER offering.
- People Leaders across the business: HR Directors, Business Partners, and the wider People Leadership Team.
- Other HR centres of excellence such as Reward and Talent Acquisition.
- External providers including our preferred legal firm and outplacement support provision.
- Proven expertise in managing complex ER situations.
- Strong working knowledge of UK employment law and its practical application in a commercial environment.
- Familiarity with regulatory frameworks relevant to employment practices.
- Proven ability to interpret and apply employment legislation, case law, and best practice to real‑world scenarios.
- Data fluency – proficient in interpreting and using MI to drive decision‑making and continuous improvement.
- Dispute resolution and Employment Tribunal expertise.
- CIPD or equivalent.
- Employment law qualification.
- Previous experience in a Financial Services industry is desirable but not essential.
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome; applicants from all backgrounds are encouraged to apply. If you require any adjustments to the recruitment process, please let us know so we can help you to perform at your best. We are reviewing applications as they come in, so apply early to avoid missing out.
Employee Relations Consultant in Birmingham employer: Phoenix Group
Contact Detail:
Phoenix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the role but also in how you can contribute to our mission of transitioning to net zero by 2050.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to Employee Relations scenarios. We want to see how you handle complex situations, so be ready to share examples from your past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in joining our team.
We think you need these skills to ace Employee Relations Consultant in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Employee Relations Consultant. Highlight your experience with complex ER situations and your knowledge of UK employment law. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about employee relations and how you can contribute to our mission. Keep it concise but impactful, and don’t forget to mention any relevant projects or achievements.
Showcase Your Data Skills: Since data fluency is key for this role, make sure to include examples of how you've used data to drive decision-making in past roles. We love seeing candidates who can interpret MI and use it to improve processes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Phoenix Group
✨Know Your Employment Law
Brush up on UK employment law and its practical applications. Be ready to discuss how you've navigated complex ER situations in the past, showcasing your understanding of legislation and case law.
✨Showcase Your Consultancy Skills
Prepare examples where you've provided commercially focused, risk-based guidance. Think about times when you’ve coached leaders through sensitive situations and how you delivered sound solutions.
✨Demonstrate Data Fluency
Be prepared to talk about how you've used data to drive decision-making. Bring examples of how you've interpreted MI to inform strategies or improve processes in previous roles.
✨Engage with the Company’s Vision
Familiarise yourself with the company's goals, especially around transitioning to net zero by 2050. Show enthusiasm for their mission and be ready to discuss how you can contribute to their Employee Relations initiatives.
