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- Tasks: Lead complex employee relations cases and provide expert guidance to managers.
- Company: Join a dynamic HR team supporting over 5,500 colleagues.
- Benefits: Enjoy 22 days annual leave, healthcare support, and retail discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your HR skills.
- Qualifications: Experience in employee relations and understanding of UK employment law required.
- Other info: Hybrid working options available after onboarding for better work-life balance.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a confident and experienced Employee Relations Specialist to join our HR team, supporting a workforce of over 5,500 colleagues. This role is ideal for someone who enjoys navigating complex employee matters, working at pace, and influencing fair, pragmatic outcomes across a large and varied organisation.
The role
As a key member of the HR function, you will take ownership of complex employee relations activity, providing clear, balanced advice that aligns with both legal requirements and business priorities. You will play an integral role in maintaining consistency, reducing risk, and strengthening management capability across the organisation.
Key Responsibilities
- Lead on complex and sensitive employee relations cases, offering expert guidance to managers and stakeholders
- Oversee a busy caseload covering disciplinary, grievance, performance, and absence matters
- Support dispute resolution processes including early conciliation and mediation, and assist with tribunal preparation
- Develop line manager capability through coaching, advice, and practical support
- Partner with senior HR colleagues and business leaders to shape and improve ER approaches
- Review and enhance policies and processes to ensure they remain effective and compliant
- Provide on-site support and deliver training across UK locations where required
About You
- Strong background in employee relations within a fast-paced, high-volume environment (retail or distribution experience advantageous)
- Solid understanding of UK employment legislation and its practical application
- CIPD Level 5 (or equivalent experience)
- Demonstrated experience handling conciliation processes and preparing for employment tribunals
- Skilled communicator with the ability to influence and build credibility at all levels
- Professional, discreet, and confident managing sensitive situations
- Comfortable using HR systems and Microsoft Office (experience with iTrent beneficial)
What’s in it for you
- 22 days annual leave (plus bank holidays), increasing with service
- Medicash plan to help with everyday healthcare costs
- Financial wellbeing support via flexible pay access tools
- Retail discounts and employee offers
- Employee Assistance Programme for additional support
- Contributory pension scheme
- Hybrid working options following onboarding (typically 4 days on-site, 1 day remote)
Senior Employee Relations Advisor in Runcorn employer: PHOENIX group - Integrated Healthcare Provider
Contact Detail:
PHOENIX group - Integrated Healthcare Provider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Relations Advisor in Runcorn
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK employment legislation and real-life scenarios. We recommend practising common interview questions with a friend to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 3
Showcase your skills through examples! When discussing your experience, use the STAR method (Situation, Task, Action, Result) to clearly demonstrate how you've handled complex employee relations cases in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Senior Employee Relations Advisor in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Employee Relations Advisor. Highlight your experience in handling complex employee relations cases and any relevant qualifications, like your CIPD Level 5. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our HR team. Share specific examples of how you've navigated sensitive employee matters and influenced positive outcomes. Remember, we love a good story!
Showcase Your Communication Skills: As a Senior Employee Relations Advisor, strong communication is key. In your application, demonstrate your ability to influence and build credibility. Whether it's through your CV or cover letter, let us see how you can effectively engage with various stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at PHOENIX group - Integrated Healthcare Provider
✨Know Your Employee Relations Stuff
Make sure you brush up on UK employment legislation and its practical application. Be ready to discuss how you've navigated complex employee relations cases in the past, as this will show your expertise and confidence in handling sensitive situations.
✨Showcase Your Communication Skills
As a Senior Employee Relations Advisor, you'll need to influence and build credibility with various stakeholders. Prepare examples of how you've effectively communicated with managers and employees, especially in challenging scenarios. This will highlight your ability to manage relationships and resolve disputes.
✨Demonstrate Your Coaching Ability
Think about times when you've developed line manager capability through coaching or training. Be ready to share specific instances where your guidance led to improved outcomes, as this will showcase your leadership skills and commitment to enhancing management capabilities.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills in real-life employee relations situations. Practice articulating your thought process and the steps you would take to resolve issues, as this will demonstrate your strategic thinking and practical approach.