Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead on complex employee relations cases and support dispute resolution processes.
- Company: Join a dynamic HR team supporting over 5,500 colleagues.
- Benefits: Competitive salary, generous leave, healthcare support, and retail discounts.
- Why this job: Make a real impact by influencing fair outcomes in a large organisation.
- Qualifications: Experience in employee relations and strong communication skills required.
- Other info: Enjoy hybrid working options and excellent career development opportunities.
The predicted salary is between 36000 - 54000 £ per year.
Location: Runcorn, UK
Salary: Up to £45,000 (dependent on experience)
Working Hours: Monday–Friday, 09:00–17:15
We are seeking a confident and experienced Employee Relations Specialist to join our HR team, supporting a workforce of over 5,500 colleagues. This role is ideal for someone who enjoys navigating complex employee matters, working at pace, and influencing fair, pragmatic outcomes across a large and varied organisation.
Key Responsibilities- Lead on complex and sensitive employee relations cases, offering expert guidance to managers and stakeholders.
- Oversee a busy caseload covering disciplinary, grievance, performance, and absence matters.
- Support dispute resolution processes including early conciliation and mediation, and assist with tribunal preparations.
- Develop line manager capability through coaching, advice, and practical support.
- Partner with senior HR colleagues and business leaders to shape and improve ER approaches.
- Review and enhance policies and processes to ensure they remain effective and compliant.
- Provide on-site support and deliver training across UK locations where required.
- Strong background in employee relations within a fast‑paced, high‑volume environment (retail or distribution experience advantageous).
- Solid understanding of UK employment legislation and its practical application.
- Demonstrated experience handling conciliation processes and preparing for employment tribunals.
- Skilled communicator with the ability to influence and build credibility at all levels.
- Professional, discreet, and confident managing sensitive situations.
- Comfortable using HR systems and Microsoft Office (experience with iTrent beneficial).
- Competitive salary up to £45,000.
- 22 days annual leave (plus bank holidays), increasing with service.
- Medicash plan to help with everyday healthcare costs.
- Financial wellbeing support via flexible pay access tools.
- Retail discounts and employee offers.
- Employee Assistance Programme for additional support.
- Contributory pension scheme.
- Hybrid working options following onboarding (typically 4 days on‑site, 1 day remote).
Employee Relations Specialist in Runcorn employer: PHOENIX group - Integrated Healthcare Provider
Contact Detail:
PHOENIX group - Integrated Healthcare Provider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in Runcorn
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common employee relations scenarios. Think about how you'd handle them and be ready to share your insights during the chat.
✨Tip Number 3
Showcase your communication skills! During interviews, use clear examples of how you've influenced outcomes in previous roles. This will help us see your potential impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Employee Relations Specialist in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your experience in handling complex employee matters and any relevant achievements that showcase your skills in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've navigated sensitive employee relations cases and influenced positive outcomes in previous positions.
Showcase Your Communication Skills: As a skilled communicator, it's essential to demonstrate this in your application. Use clear and concise language, and make sure to highlight your ability to build credibility and influence at all levels within an organisation.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at PHOENIX group - Integrated Healthcare Provider
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of UK employment legislation and its practical application. Be ready to discuss how you've navigated complex employee matters in the past, as this role requires a solid understanding of various ER cases.
✨Showcase Your Communication Skills
As an Employee Relations Specialist, you'll need to influence and build credibility with managers and stakeholders. Prepare examples of how you've effectively communicated in sensitive situations, and be ready to demonstrate your ability to handle disputes and mediate conflicts.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about specific cases you've managed, particularly around disciplinary or grievance issues, and be prepared to explain your approach and the outcomes.
✨Highlight Your Coaching Experience
This role involves developing line manager capability, so be sure to share any experiences where you've coached or supported managers. Discuss how you've helped them navigate employee relations challenges and improved their skills in handling such matters.