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- Tasks: Lead complex employee relations cases and provide expert guidance to managers.
- Company: Join a dynamic HR team supporting over 5,500 colleagues.
- Benefits: Enjoy 22 days annual leave, healthcare support, and retail discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Experience in employee relations and comfortable with HR systems.
- Other info: Hybrid working options available after onboarding for better work-life balance.
The predicted salary is between 40000 - 50000 £ per year.
Location: Runcorn, UK
Working Hours: Monday–Friday, 09:00–17:15
Contract: 3 Month Fixed Term Contract (Possible Extension)
We are seeking a confident and experienced Employee Relations Specialist to join our HR team, supporting a workforce of over 5,500 colleagues. As a key member of the HR function, you will take ownership of complex employee relations activity, providing clear, balanced advice that aligns with both legal requirements and business priorities. You will play an integral role in maintaining consistency, reducing risk, and strengthening management capability across the organisation.
- Lead on complex and sensitive employee relations cases, offering expert guidance to managers and stakeholders
- Oversee a busy caseload covering disciplinary, grievance, performance, and absence matters
- Develop line manager capability through coaching, advice, and practical support
- Partner with senior HR colleagues and business leaders to shape and improve ER approaches
- Review and enhance policies and processes to ensure they remain effective and compliant
Strong background in employee relations within a fast-paced, high-volume environment (retail or distribution experience advantageous). Comfortable using HR systems and Microsoft Office (experience with iTrent beneficial).
Benefits include:
- 22 days annual leave (plus bank holidays), increasing with service
- Medicash plan to help with everyday healthcare costs
- Financial wellbeing support via flexible pay access tools
- Retail discounts and employee offers
- Employee Assistance Programme for additional support
- Contributory pension scheme
- Hybrid working options following onboarding (typically 4 days on-site, 1 day remote)
Locations
Senior Adviser (My Independence) (Contract, Temporary) in Cheshire, Runcorn employer: PHOENIX group - Integrated Healthcare Provider
Contact Detail:
PHOENIX group - Integrated Healthcare Provider Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Adviser (My Independence) (Contract, Temporary) in Cheshire, Runcorn
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the HR field. A friendly chat can give you insider info about the company culture and the role, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how you would handle complex cases and be ready to share examples from your past experience that showcase your skills.
✨Tip Number 3
Showcase your expertise! Bring along a portfolio of your work or case studies that highlight your success in managing employee relations. This will demonstrate your capability and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Senior Adviser (My Independence) (Contract, Temporary) in Cheshire, Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your experience with complex employee relations cases and any relevant HR systems you've used. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our HR team. Share specific examples of how you've handled sensitive employee relations issues in the past, and don’t forget to show your enthusiasm for the role.
Showcase Your Skills: In your application, be sure to showcase your skills in coaching and advising line managers. We’re looking for someone who can develop management capability, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at PHOENIX group - Integrated Healthcare Provider
✨Know Your Employee Relations Stuff
Make sure you brush up on your knowledge of employee relations, especially in a fast-paced environment. Be ready to discuss specific cases you've handled and how you navigated complex situations. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Coaching Skills
Since the role involves developing line manager capability, think of examples where you've successfully coached or supported managers. Prepare to share how you’ve helped others improve their handling of employee relations issues, as this will highlight your ability to lead and mentor.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in employee relations. Practice articulating your thought process and decision-making steps in hypothetical situations, as this will demonstrate your analytical skills and ability to handle sensitive matters.
✨Familiarise Yourself with HR Systems
Since the job mentions using HR systems like iTrent, it’s a good idea to familiarise yourself with these tools if you haven’t already. Even if you don’t have direct experience, showing that you’re tech-savvy and willing to learn can set you apart from other candidates.