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- Tasks: Provide expert consultancy on Employee Relations and support stakeholders throughout their journey.
- Company: Join Phoenix Group, a leading FTSE 100 organisation focused on savings and retirement.
- Benefits: Up to £50,000 salary, 38 days leave, private medical cover, and flexible working options.
- Why this job: Make a real impact in a supportive environment while shaping employee experiences.
- Qualifications: Experience in managing complex ER situations and strong knowledge of UK employment law.
- Other info: Inclusive culture that values diverse backgrounds and offers excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We have an incredible opportunity to join us here at Phoenix Group as an Employee Relations Consultant, joining our Employee Relations and Colleague Wellbeing team.
Job Type: 12 month FTC
Location: Hybrid with travel to our core offices as needed, mainly Edinburgh and Telford, possibly Birmingham
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 12/02/2026
Salary and benefits: Up to £50,000 DOE plus an indicative bonus range of 16-32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked. We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role
As an Employee Relations Consultant you’ll be a trusted advisor providing expert consultancy and support to stakeholders across all stages of Employee Relations (ER) case and project activity. You’ll offer commercially focused, risk-based guidance that aligns with employment legislation, case law, regulatory requirements, and best practice.
- Supporting complex and multi-strand ER activity throughout a colleague's journey with Phoenix. This will include settling in periods and performance management, conduct disciplinaries and grievance resolution either formal or through facilitated conversations.
- Deliver organisational design (OD) initiatives by advising on business case development, supporting consultation processes, selection criteria, and redeployment strategies.
- Lead and deliver ER-related projects, including TUPE consultations and broader HR change initiatives.
- Ability to present risk- and cost-based options in order to aid decision-making, ensuring compliance with employment and regulatory law.
- Coach our People Leaders through ambiguous and sensitive situations, identifying key risks and delivering commercially sound solutions.
- Assist with right-to-work compliance, including sponsorship management and coordination with legal advisors on complex immigration cases.
- A digital mindset in order to identify and support delivery of new or existing technologies that can enhance our delivery of ER whilst maintaining or improving the colleague experience.
- Manage ‘without prejudice’ conversations and onward settlement agreements through to conclusion.
- Identify ER trends and provide insights to inform people strategies and manager capability development.
- Deliver manager education sessions on ER processes and best practices.
- Monitor legislative changes, case law, and HR trends to proactively update stakeholders and evolve our ER offering accordingly.
You’ll partner closely with:
- People Leaders across the business
- HR Directors, Business Partners, and the wider People Leadership Team
- Other HR centres of excellence such as Reward and Talent Acquisition
- External providers including our preferred legal firm and outplacement support provision
What are we looking for?
Essential Experience:
- Proven expertise in managing complex ER situations
- Strong working knowledge of UK employment law and its practical application in a commercial environment
- Familiarity with regulatory frameworks relevant to employment practices
- Proven ability to interpret and apply employment legislation, case law, and best practice to real-world scenarios
- Data fluency - Proficient in interpreting and using MI to drive decision-making and continuous improvement
- Dispute resolution and Employment Tribunal expertise
- CIPD or equivalent Employment law qualification
- Previous experience of working in a Financial Services industry would be desirable but not essential
We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. We’re reviewing applications as they come in, so apply early to avoid missing out.
Employee Relations Consultant in Telford employer: Phoenix Group Holdings
Contact Detail:
Phoenix Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant in Telford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Phoenix Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common Employee Relations scenarios. Think about how you'd handle complex situations and be ready to share your insights. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your digital mindset! Be ready to discuss how you can leverage technology to enhance Employee Relations processes. We love candidates who can think outside the box and bring fresh ideas to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Phoenix Group.
We think you need these skills to ace Employee Relations Consultant in Telford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Consultant role. Highlight your experience with complex ER situations and UK employment law, as this will show us you’re the right fit for our team.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how you've applied them in real-world scenarios. We want to see your problem-solving skills in action, especially in managing sensitive situations and delivering commercially sound solutions.
Be Authentic: We’re looking for the whole version of you! Share your unique experiences and perspectives that could add value to our team. If you think you can bring something special to the role, don’t hold back!
Apply Early: We review applications as they come in, so don’t wait until the last minute! Head over to our website and submit your application early to increase your chances of standing out.
How to prepare for a job interview at Phoenix Group Holdings
✨Know Your Employment Law
Brush up on UK employment law and its practical applications. Be ready to discuss how you've navigated complex ER situations in the past, showcasing your expertise and understanding of relevant regulations.
✨Showcase Your Consultancy Skills
Prepare examples of how you've provided commercially focused, risk-based guidance in previous roles. Think about specific cases where your advice led to successful outcomes, and be ready to share these stories during the interview.
✨Demonstrate Data Fluency
Be prepared to discuss how you've used data to drive decision-making in your previous roles. Bring examples of how you've interpreted MI to inform strategies or improve processes, as this will resonate well with the team.
✨Engage with the Company’s Values
Familiarise yourself with Phoenix Group's mission and values. During the interview, express how your personal values align with theirs, especially regarding colleague wellbeing and sustainability initiatives. This shows you're not just a fit for the role, but for the company culture too.
