Third party and Operational Resilience Risk Manager in Birmingham
Third party and Operational Resilience Risk Manager

Third party and Operational Resilience Risk Manager in Birmingham

Birmingham Full-Time 70000 - 70000 £ / year (est.) Home office (partial)
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Phoenix Group Holdings

At a Glance

  • Tasks: Manage Third Party Risk and provide expert oversight on risk controls and standards.
  • Company: Join Standard Life, a leading retirement specialist with over 200 years of experience.
  • Benefits: Earn up to £70,000 plus bonuses, private medical cover, and 38 days annual leave.
  • Why this job: Make a real impact in risk management while enjoying flexible working options.
  • Qualifications: Experience in Third Party Risk management and strong communication skills required.
  • Other info: Inclusive culture that values diverse backgrounds and offers excellent career growth.

The predicted salary is between 70000 - 70000 £ per year.

Location: Hybrid: this role could be based in either our Edinburgh, London or Birmingham offices, with time spent working weekly in both the office and at home. The amount of time working from the office is variable based on business need.

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 22nd March 2026

Salary and benefits: Up to £70,000, dependent upon experience, plus an indicative bonus range of 16-32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Who are we? We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures. Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role Non-Financial Risk is part of Group Risk and has a fantastic opportunity for a talented individual to join the team as a Supplier Risk Manager within the new IT, IS, Resilience and Supplier Risk Oversight Team. The role is to provide Second Line Subject Matter Expert (SME) advice, oversight and challenge on Line 1’s design and operation of the Third Party Management Risk related standards, risks and controls. The role holder will, in addition to regular oversight of the Third Party Management Risk control environment, both lead and support the delivery of a rolling programme of Thematic and Risk based focused reviews, following a structured methodology. This will involve shaping the scope of reviews, preparing for and performing field work, validation of proposed findings and provision of insightful recommendations to Line 1 through clear written reporting.

Key Accountabilities:

  • Provide ongoing oversight and challenge to Line 1 led Third Party Management Risk control management
  • Analyse and interpret key risk indicators and risk and control reporting to help determine where Line 2 effort is best focused, and to develop formal Line 2 opinions on Third Party Management Risk matters
  • Provide insight, oversight and challenge within assigned monthly Fora
  • Lead Line 2 led Third Party Management Risk Thematic/Risk Reviews throughout the full lifecycle, including Planning/Terms of Reference, Fieldwork, Findings Validation and Reporting stages
  • Provide oversight and challenge on material Projects and Programmes
  • Oversee Line 1 activity to ensure adherence to the Group’s Risk Management Framework, providing advice and guidance as required
  • Support the broader team with assigned Line 2 activity relating to Information Technology, Information Security, AI, Operational Resilience and Third Party Management
  • Develop and build relationships with Line 1 and Line 3 peers and senior stakeholders

What are we looking for?

Essential:

  • Proven experience managing Third Party Risk – including associated risk areas such as Operational Resilience, Information Technology and Information Security - in either a second or third-line capacity, preferably within Financial Services
  • Strong stakeholder, relationship management and influencing skills. An accomplished communicator who is comfortable, respectful and calm during sometimes challenging situations where differences of risk opinion need to be clearly positioned and justified.
  • Able to analyse situations in a timely manner, producing clear, insightful and succinct written reports.

Preferred:

  • Professional qualification in Risk Management, Supply Chain Risk Management, IT and IS audit or risk management, from IRM, CISI organisations
  • Deep expertise in third-party regulatory requirements and landscape, with demonstrated ability to interpret and apply within frameworks

We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. We’re reviewing applications as they come in, so apply early to avoid missing out.

Third party and Operational Resilience Risk Manager in Birmingham employer: Phoenix Group Holdings

At Standard Life, we pride ourselves on being an exceptional employer, offering a flexible hybrid working environment across our Edinburgh, London, and Birmingham offices. Our commitment to employee well-being is reflected in our generous benefits package, including up to £70,000 salary, substantial annual leave, private medical cover, and opportunities for career growth. We foster a culture of curiosity and accountability, ensuring that every team member can thrive while contributing to our mission of enhancing retirement journeys for our customers.
Phoenix Group Holdings

Contact Detail:

Phoenix Group Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Third party and Operational Resilience Risk Manager in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Know their values and how you can contribute to their mission. This shows you’re genuinely interested!

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role.

We think you need these skills to ace Third party and Operational Resilience Risk Manager in Birmingham

Third Party Risk Management
Operational Resilience
Information Technology
Information Security
Stakeholder Management
Relationship Management
Influencing Skills
Analytical Skills
Written Communication
Risk Management Frameworks
Regulatory Compliance
Thematic Reviews
Fieldwork Execution
Findings Validation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Third Party Risk and Operational Resilience. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, especially when it comes to complex topics like risk management. Use bullet points where possible to make it easy for us to read.

Showcase Your Stakeholder Skills: Since this role involves a lot of relationship management, be sure to include examples of how you've successfully influenced stakeholders in the past. We love to see how you handle challenging situations with respect and calmness.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Phoenix Group Holdings

✨Know Your Stuff

Make sure you brush up on your knowledge of Third Party Risk, Operational Resilience, and Information Security. Familiarise yourself with the latest trends and regulations in these areas, as well as Standard Life's approach to risk management. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Supplier Risk Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully navigated challenging conversations or influenced decisions in the past. Practising clear and concise communication will help you stand out during the interview.

✨Prepare Insightful Questions

Interviews are a two-way street! Think of thoughtful questions to ask about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

✨Demonstrate Flexibility and Curiosity

Standard Life values curiosity and flexibility, so be ready to discuss how you've adapted to changing circumstances in your previous roles. Share examples of how you've embraced new challenges or learned new skills, as this will resonate well with their expectations for the ideal candidate.

Third party and Operational Resilience Risk Manager in Birmingham
Phoenix Group Holdings
Location: Birmingham
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