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- Tasks: Lead a team to provide proactive, automation-first support for critical data systems.
- Company: A top retirement solutions provider based in Scotland.
- Benefits: Competitive salary up to £85,000 plus additional benefits.
- Why this job: Join a dynamic team and enhance operational efficiency with cutting-edge technologies.
- Qualifications: Experience in L1/L2 support, Python, SQL, and cloud technologies required.
- Other info: Opportunity to grow your career in a supportive and innovative environment.
The predicted salary is between 51000 - 85000 £ per year.
A leading retirement solutions provider in Scotland seeks a Support Lead for its Data and Reporting Platform Delivery team. The role emphasizes proactive, automation-first support for critical systems, requiring strong experience in L1/L2 support, Python, SQL, and cloud technologies such as AWS and Snowflake.
You will manage a small team, drive incident resolution, and collaborate with engineering teams to enhance operational efficiency while ensuring excellent stakeholder engagement.
Competitive salary up to £85,000 plus benefits.
Automation-First Support Lead for Resilient Platforms employer: Phoenix Group Holdings
Contact Detail:
Phoenix Group Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation-First Support Lead for Resilient Platforms
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your Python and SQL skills, and be ready to discuss how you've used automation in past roles. We want to see your problem-solving skills shine!
✨Tip Number 3
Showcase your leadership skills! If you’ve managed a team before, be sure to highlight that experience. We’re looking for someone who can drive incident resolution and collaborate effectively with engineering teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Automation-First Support Lead for Resilient Platforms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in L1/L2 support, Python, SQL, and cloud technologies like AWS and Snowflake. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about automation-first support and how you can drive incident resolution. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through.
Showcase Team Management Skills: Since you'll be managing a small team, highlight any previous leadership experience. Share examples of how you've successfully led teams or collaborated with engineering teams to enhance operational efficiency. We value teamwork and effective communication!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Phoenix Group Holdings
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Python, SQL, and cloud technologies like AWS and Snowflake. Be ready to discuss how you've used these tools in past roles, especially in L1/L2 support scenarios. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Leadership Skills
Since you'll be managing a small team, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, focusing on your approach to driving incident resolution and enhancing operational efficiency.
✨Engage Stakeholders Like a Pro
Stakeholder engagement is key in this role. Think of instances where you've effectively communicated with stakeholders or collaborated with engineering teams. Highlight your strategies for ensuring everyone is on the same page and how you’ve handled any challenges that arose.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills in real-time. Practice articulating your thought process when faced with incidents or challenges, particularly those related to automation-first support. This will help you convey your proactive approach and critical thinking skills.
